Kapsuła z językiem angielskim biznesowym / Zarządzanie po angielsku / Strona 5

BEP 345 – Zarządzanie po angielsku: Rozwiązanie konfliktu (2)

Zaawansowany, Angielski biznesowy, Zasoby ludzkie, Zarządzanie po angielsku /

BEP 345 Lekcja - Zarządzanie po angielsku: Rozwiązanie konfliktu (2)

Witamy ponownie w Business English Pod na dzisiejszą lekcję resolving conflict in the workplace.

Conflict happens. There’s no way around it. But not everyone has the same attitude toward conflict. Some people run from it, or refuse to even admit it exists. Other people acknowledge it but simply hope it goes away on its own. And some people are able to approach it with confidence, dealing with it openly and honestly.

The first step in conflict resolution is for the people involved to sit down and try to work it out themselves. But that doesn’t always work, and in many cases it takes a third party to attempt to find solutions. That third party might be a peer, lub kolega. But mostly it’s a manager or leader. w rzeczywistości, helping mediate conflict between people is an important function of a manager.

Effective mediation is a tricky business. You need to help people have the open and honest conversations that they might not be able to have on their own. Part of that involves ensuring each person has their turn to speak. One of your aims, oczywiście, is common understanding, so you may need to encourage empathy and confirm understanding at different steps along the way.

As a conflict mediator, your ultimate aim it to find a solution. Aby to zrobić, you’ll want to have people agree on a common goal. You may also ask them to focus on positive actions, rather than negative ones. Positive actions are more solution-focused.

W dzisiejszym oknie dialogowym, we’ll continue hearing about a conflict between Trevor and Andrew, two retail managers in the same company. Trevor has tried talking with Andrew about their personal conflict, but they haven’t been able to reach a clear solution. So their boss Ann has stepped in as a third-party to help resolve the conflict.

Pytania do słuchania

1. What does Ann do when Trevor interrupts Andrew at the start of the dialog?
2. After Andrew explains his side of the story, what does Ann ask Trevor?
3. What is the common goal for the solution Ann proposes?

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BEP 344 – Zarządzanie po angielsku: Rozwiązanie konfliktu (1)

Zaawansowany, Angielski biznesowy, Zasoby ludzkie, Zarządzanie po angielsku /

Business English Lesson BEP 344 - Zarządzanie po angielsku: Rozwiązanie konfliktu (1)

Welcome back to Business English Pod for today’s lesson on how to resolve conflict.

Just say the word “conflict” and people usually get uncomfortable. Most people want to avoid conflict at all costs. But conflict in the workplace is unavoidable. w rzeczywistości, it’s a natural result of people working in groups. And in a healthy organization, conflict can actually be constructive. It can lead to personal and professional growth, as well as new ideas and ways of working.

But those positive results of conflict can only be realized if people are willing to face conflict directly and honestly. If people ignore conflict, or refuse to face it, then bad things can happen. Unresolved conflict leads to toxicity and poisoned relationships or teams. Given enough time, it can destroy a company.

So if you experience conflict with someone at work, what can you do? Dobrze, the first step involves trying to work things out one-on-one. You need to talk, privately and openly. And when you do, it’s important to focus on the impact of the other person’s behavior and to try to identify the root cause of the problem. W tym samym czasie, you should consider the other sides views and ask them about their perceptions, rather than just focusing on yours. Stick to the facts as you try to resist arguing, and always look for possible solutions.

W dzisiejszym oknie dialogowym, we’ll hear a retail manager named Trevor try to resolve a conflict he’s having with Andrew, a manager at another store in the same company. Trevor is trying to calmly deal with the situation and find a way to improve their working relationship.

Pytania do słuchania

1. What does Trevor say he felt as a result of Andrew’s behavior?
2. How does Trevor respond when Andrew gives him examples of employees that have changed workplaces?
3. What solution does Trevor propose?

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BEP 336 – Angielski dla Omówienia Zarządzania Zmianą (2)

Angielski biznesowy, Biznesowe słownictwo angielskie, Kolokacje angielskie, Zarządzanie po angielsku /

BEP 336 - Business English Collocations for Discussing Change Management (2)

Witamy ponownie w Business English Pod na dzisiejszą lekcję Angielskie kolokacje used to discuss change management.

In the 21st century the pace of change is very fast. And businesses have to fight to keep up, to adapt to changes in both the world and the economy. In meeting rooms around the world, people are debating issues of change. How do we attract and retain millennials? How do we make good use of emerging media? How do we become more efficient? How can we outsource? The list of questions goes on and on.

W dzisiejszej lekcji, we’ll listen to a meeting in a company that has experienced a lot of growth. But with success comes growing pains. They’re talking about restructuring their company, and trying to figure out exactly how to go about it.

Podczas ich dyskusji, you’ll hear many English expressions that we call “collocations.” Kolokacja to naturalne połączenie słów. Na przykład, you’ll hear people talking about making a “smooth transition.” We don’t say “soft” transition or “clean” transition. Native English speakers always say “smooth transition” because that’s what they grew up hearing, so now it’s a natural collocation.

Even if you didn’t grow up with English, you can learn these natural expressions. By studying biznesowe angielskie kolokacje, poprawisz swoje słownictwo i będziesz mówić płynniej. Podczas słuchania okna dialogowego, spróbuj wybrać niektóre z tych kolokacji, a omówimy je później w podsumowaniu.

W oknie dialogowym, we’ll hear Lauren, Finn, and Jake. They’re trying to determine how to take the company they founded to the next level. W szczególności, they’re talking about how to involve company employees in their discussions about change.

Pytania do słuchania

1. According to Finn, what do they need to show employees rather than just telling them?
2. Besides talking to employees, what does Lauren think they will need to assess?
3. What does Jake say they will do during the “discussion phase” of the process?

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BEP 335 – Angielski dla Omówienia Zarządzania Zmianą (1)

Angielski biznesowy, Biznesowe słownictwo angielskie, Kolokacje angielskie, Zarządzanie po angielsku /

BEP 335 - English Collocations for Discussing Change Management (1)

Witamy ponownie w Business English Pod na dzisiejszą lekcję Angielskie kolokacje for discussing change management.

Zmiana jest stała. Nowhere is this more true than in business. Just look at the list of Fortune 500 companies from 50 Lata temu. You might be surprised by how many of those well-known companies are now gone. So what’s the difference between a company that survives and one that dies? A lot of it is about how they manage change.

W tej lekcji, we’ll listen to a meeting featuring three colleagues who are trying to figure out how to restructure their company. Podczas dyskusji, you’ll hear lots of useful expressions that we call “collocations.” And what is a collocation? Dobrze, it’s just a group of words that go together naturally. You heard me use the expression “restructure a company.” That’s a collocation. The words go together as one expression.

Native speakers learn collocations naturally. They simply repeat expressions that they’ve heard hundreds of times. If English is your second language, jednak, it might not come so automatically. Ale, by studying collocations, you can improve your vocabulary and sound more fluent at the same time. Podczas słuchania dzisiejszej rozmowy, spróbuj wybrać niektóre z nich biznesowe angielskie kolokacje a omówimy je później w podsumowaniu.

W oknie dialogowym, we’ll hear Jake, Finn, and Lauren. The company they founded has grown, and now they need to carefully manage the transition to a larger company.

Pytania do słuchania

1. What does Finn think is required to manage change in their company?
2. What does Lauren say is the first step in change management?
3. What does Jake believe is driving change in the company?

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BEP 303 – Podróż służbowa 6: Omawianie zmian strategicznych

Angielski biznesowy, Angielski na spotkania, Zarządzanie po angielsku /

BEP-303-Business-English-Lesson-Discussing-Strategy-Change

Witaj zpowrotem w Kapsuła z językiem angielskim biznesowym for today’s lesson on discussing strategic change.

The world of business and the economy are constantly changing. And businesses need to respond with their own changes, or risk getting left behind. But change can be difficult both for people and for organizations. As a leader of people in a changing organization, you might face resistance. So you need to be able to manage change well. And that often involves effective discussions with others in the company about strategic change.

Oczywiście, change is easier when the general feeling in a company is positive. And that’s why you might need to gauge morale when you’re talking with others. That will help you figure out how to manage the change. But managing change doesn’t mean promising that it will be easy. Zamiast, you should carefully warn others about possible difficulties.

Another thing you should do is to be clear about messaging. Change is a lot easier if everyone has the same idea about what’s happening and why. It’s also a lot easier if you can show the benefits of the changes. And that’s why you should talk about change as an opportunity that can help the company, and its people. If you can successfully show people that change is an opportunity, then you should get a positive response when you ask people whether they’re committed to the changes at hand.

W dzisiejszym oknie dialogowym, we’ll hear Cam and David, who work for an American clothing company called Boston Vintage. David is the manager of the company’s Shanghai office. Cam is a production manager who is visiting China to meet with the company’s staff and look at new production facilities. In an earlier conversation, Cam told David that the company has made the strategic decision to focus on Southeast Asia rather than China.

Pytania do słuchania

1. How does Cam gauge morale, or ask about the overall feeling among staff?
2. What is the basic explanation for the change that Cam wants David to communicate?
3. According to Cam, why is this change an opportunity for David?

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