Pod di inglese commerciale / Comunicazione / Pagina 13

BEP 154 – Inglese gestionale: Motivating Your Team (2)

Avanzate, Inglese commerciale, Comunicazione, Inglese gestionale /

Inglese gestionale - Motivating your Team 2

This is the second in a two-part Business English Podcast series on motivating your team.

There are many strategies you can use to motivate people. One way is to reward them. This reward can be emotional, such as acknowledgement or praise for a job well done. Or, it can be more concrete, like a cash bonus or a prize.

In questa lezione, we’ll look at motivation through rewards. We’ll discuss how to acknowledge your team’s efforts and give praise. We’ll also look at how to introduce challenges, friendly competition, and incentives. Finalmente, we’ll talk about some ways to finish up a meeting so that your team feels energized for the work ahead.

Last time, we listened to Joe, the manager of the sales department at a resort, motivating his team after a round of layoffs. Oggi, we’ll go back to Joe’s team a month later. They’ve made good progress since their first meeting and Joe wants to keep his staff motivated so that they will continue to succeed.

Domande sull'ascolto

1. Why is the team happy with Nick?
2. What is the first prize for the sales competition?
3. What does Deborah think about the challenge?

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BEP 153 – Inglese gestionale: Motivating your Team (1)

Inglese commerciale, Comunicazione, Podcast ESL, Inglese gestionale /

Inglese gestionale - Motivating your Team 1

This is the the first of a two-part Inglese commerciale Pod series on motivating your team.

Motivation is an important force in business. Much of what gets accomplished is driven by a team’s motivation. When employees feel energized about a project, they’re more likely to contribute ideas and work hard toward success. But if they’re not motivated, their commitment – and the chances of success – diminish.

Sometimes, motivation is difficult to achieve. Circumstances such as a poor economy or downsizing can devastate employee morale, or optimism. Employees may feel defeated, uncertain about their future, and not at all excited about the work ahead.

In questa lezione, we’ll look at some ways to motivate your team. We’ll discuss how to acknowledge obstacles that may hold a team back. We’ll cover ways to convey enthusiasm and make people feel valued. And we’ll talk about how team members can contribute to the discussion and brainstorm.

Today we’ll listen to Joe, a manager at a resort, try to motivate his sales team. The department has been downsized considerably and morale is low. Still, they have important work to do.

Domande sull'ascolto:

1. Why does Joe say that the team looks different now?
2. What idea does Carl suggest?
3. What is Nick’s idea?

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BEP 150 – Lavorare in team multiculturali (Parte 2)

Avanzate, Inglese commerciale, Comunicazione, Cultura, Podcast ESL /

This is the the second of a two-part Business English Pod series on working in multicultural teams.

Questi giorni, working with people from different cultures is quite common. You might be meeting with colleagues in another country or on another continent. Business practices vary all over the world. Some cultures are more formal than others. Some have distinct customs regarding greetings, gender roles, and food. So it’s helpful to know as much as possible about other business cultures before you meet your team.

But even if you’ve done your research carefully, problems can still arise, especially in face-to-face meetings. There can be miscommunications, points that need clarification, and different ideas of what’s acceptable in a business environment.

Oggi, we’ll look at issues like slang and idioms, concepts of time, forms of address, and misunderstandings due to culture. We’ll also discuss opening interactions and explaining different business customs.

Nell'ultimo episodio, we met Cao Ming a U.S.-based manager at a multinational company. Originally from China, Ming has worked in New York for many years and is now headed to Brazil where he’ll lead a research team. He did some background reading and discussed Brazilian culture with a colleague before he left. Ora, he’s heading his first meeting with his new Brazilian team.

Domande sull'ascolto

1. What are two idioms Ming needs to explain?
2. What suggestion does Carla make at the beginning of the meeting?
3. Why does Felipe mispronounce Ming’s name?

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BEP 149 – Lavorare in team multiculturali (Parte 1)

Avanzate, Inglese commerciale, Comunicazione, Cultura, Podcast ESL /

This is the first in a two-part Business English Pod series on working in multicultural teams.

Nel mondo di oggi, it’s common to work with people from different cultures. And since effective business depends on clear communication, it’s important to consider different aspects of culture. Your colleagues may do business differently than you do. Così, knowing more about intercultural communication can help your work go more smoothly and avoid any misunderstandings.

In questo episodio, we’ll go over some points to consider for working in a multicultural team. We’ll look at general business culture, specific business customs, levels of formality, and local cultural awareness. And since food is often served in business settings, we’ll talk about that, too.

We’ll be listening to, a manager at a biotechnology company based in the United States. Although Ming is originally from China, he has worked for many years at the head office in New York and is now heading to Brazil to manage a team of international researchers. In questo episodio, Ming is preparing for his trip by talking to a colleague, Tanya, who lived and worked in Brazil for 3 anni.

Domande sull'ascolto:

1. What has Ming heard about Curitiba?
2. What does Tanya say about relationships in Brazil?
3. What honorary title does Ming ask about?

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BEP 95 – Comunicazione: Risoluzione dei conflitti (2)

Avanzate, Inglese commerciale, Comunicazione, Podcast ESL, Inglese gestionale /

This is the second in a two-part Business English Podcast lesson on resolving conflict, in which we’ve been focusing on solving everyday disagreements in the office. Ben, a new training specialist at a manufacturing company, feels that he is doing an unfair share (questo è, too much) of the work in his department. Gerry, Ben’s manager, talks with him to solve the problem.

In the first episode, we studied how Gerry opened the discussion in an informal, non-threatening way, and we looked at how he listened actively to Ben to win his trust.

In questo episodio, we’ll pay attention to how Gerry and Ben work together to come up with a solution. In particolare, we’ll focus on how they state common goals, raise concerns, and agree action.

Where we left off last time, Gerry had just asked a question to resolve the conflict: Gerry wants to know what Ben would suggest doing to fix the situation.

Domande sull'ascolto

1) What solution does Ben propose?
2) In which area does Ben feel he could make a real contribution?
3) What action do Ben and Gerry agree on?

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