أفضل الممارسات البيئية 172 – لقاء مع البائع (جزء 3)

This is the third of a three-part Business English Pod series on discussing a proposal with a vendor.

Meeting with a vendor to discuss a proposal is partly about getting information and partly about negotiating a good deal. Your conversation is like a dance in which you and the vendor are trying to get the most out of a possible deal. You need to come out of the meeting feeling confident about the vendor’s abilities and sure that you are getting as much as possible at the best possible price.

الاسبوع الماضى, we looked at how to show concern about cost, introducing topics with tact, and showing tactical hesitation. في هذه الحلقة, we’ll focus on the negotiation phase. That will involve highlighting concerns, getting concessions, and making a counter-proposal. We’ll also look at how to set criteria for evaluation and how to maintain momentum at the end of a meeting.

في حوار اليوم, we’ll rejoin Steve, who wants to hire a vendor to run language training, and Karen, whose company has bid on the project.

أسئلة الاستماع

1. How does Karen respond to Steve’s concern about cost?
2. What changes to the proposal does Steve suggest?
3. What will probably happen next?

Premium Members: PDF Transcript | Online Practice | PhraseCast

Download: Podcast MP3

أفضل الممارسات البيئية 171 – لقاء مع البائع (جزء 2)

This is the second of a three-part Business English Pod series about meeting with a vendor to discuss a proposal.

As we discussed last time, meeting with a vendor to discuss a proposal is partly about getting information and partly about negotiating a good deal. You need to use your soft skills to come out of the meeting feeling positive about the vendor and confident that you are getting as much as possible at the best price.

في الحلقة الأخيرة, we focussed on getting information through different types of questions. في هذا الدرس, we’ll look at how to express concern about cost, how to introduce a topic with tact, and how to show hesitation in a negotiation. We’ll also cover asking hypothetical questions and approximating numbers.

Let’s rejoin Steve, who is hoping to hire someone to run language training, and Karen, whose company has bid on the project.

أسئلة الاستماع

1. What are the advantages of a blended course?
2. What is Steve’s primary concern in this part of the meeting?
3. What can be done if the client isn’t satisfied with the blended delivery?

Premium Members: PDF Transcript | Online Practice | PhraseCast

Download: Podcast MP3

أفضل الممارسات البيئية 170 – لقاء مع البائع (جزء 1)

This is the first of a three-part Business English Pod lesson about meeting with a vendor, or potential supplier.

When you meet with a vendor to discuss a proposal, it’s partly about getting information and partly about negotiating better terms. You may be meeting with several vendors who are bidding on the same job. You want to make sure you understand each proposal and can have confidence in each vendor’s ability to deliver. You’ll also want to get the best terms possible in the deal. Then you can make a wise decision about who deserves the contract.

في هذا الدرس, we’ll look at using probing questions to dig for more information, ensuring vendor expertise by asking about past experience, asking leading questions, and confirming information. We’ll also see how a vendor attempts to address the client’s concerns.

في حوار اليوم, we’ll hear Steve, who works for a company that wants to hire someone to run Business English training courses for its employees. Steve is meeting with Karen, a potential vendor, who works for Lexis Training Solutions.

أسئلة الاستماع

1. What are Lexis Training Solutionsstrengths?
2. What are Steve’s biggest concerns in this meeting?
3. Why does Karen say that each company is unique?

Premium Members: PDF Transcript | Online Practice | PhraseCast

Download: Podcast MP3

أفضل الممارسات البيئية 156 – اللغة الإنجليزية للتواصل الاجتماعي: الشبكات (جزء 2)

This is the second of a two-part Business English Pod lesson on business networking.

Networking is all about people and connections. You never know when someone you meet at a conference or trade show may be able to help your business in the future. Likewise, you may be able to help someone else out. So building and maintaining a network of business contacts is essential.

But once you meet a prospective contact, how do you maintain that connection? This is what we’ll focus on today. We’ll talk about ways to steer a conversation toward a lead. We’ll also cover ways to shoot for a meeting and be persistent. And we’ll look at the other side and discuss ways to politely leave a conversation.

Today’s lesson is mainly about sales, but these functions can be easily applied to other situations.

آخر مرة, we met Ian, a sales rep for a pharmaceutical company, and Marissa, a pharmacy manager at Children’s Hospital. They met at a conference and Marissa mentioned her frustration with her current pharmaceutical supplier. Deliveries are often late and are sometimes packaged incorrectly. She’s concerned about getting supplies for her hospital’s vaccine clinics. And that’s where the conversation resumes today.

أسئلة الاستماع

1. What supplies does Marissa’s pharmacy need?
2. Why does Ian suggest grabbing a cup of coffee?
3. What is Marissa’s schedule like right now?

Premium Members: PDF Transcripts | Online Practice | PhraseCast

Download: Podcast MP3

أفضل الممارسات البيئية 155 – اللغة الإنجليزية للتواصل الاجتماعي: الشبكات (جزء 1)

This is the first of a two-part Business English Pod series on networking.

في الاعمال, so much depends on who you know. A network is a group of business contacts that have the resources to help each other out. Former and current colleagues, outside business associates, vendors, friends, acquaintancesthese can all be part of your network.

The term “الشبكات” refers to developing this group of contacts. Most businesspeople are looking to expand their networksfor sales leads, job referrals, information, and advice. Networking also means being helpful to others. There should be mutual benefits for all involved.

Networking often involves approaching people you don’t know, which can be a little awkward. How do you network in a way that seems genuine? في هذا الدرس, we’ll look at ways to approach people. We’ll also cover greetings and introductions, 10-second elevator pitches, and talking about your industry.

Today we’ll listen to Ian and Marissa’s first interaction at a pharmacy conference. Ian is a sales rep for a pharmaceutical company. Marissa is the manager of a hospital pharmacy. A pharmacy is a place that distributes medicine and drugs.

أسئلة الاستماع:

1. How does Ian break the ice with Marissa? بعبارات أخرى, how does he start their first interaction?
2. How did Ian learn about the flu vaccine clinics?
3. Why is Marissa frustrated with her supplier?

Premium Members: PDF Transcripts | Online Practice | PhraseCast

Download: Podcast MP3