أفضل الممارسات البيئية 183 – مناقشة خطط التدريب (جزء 1)

في درس مفردات اللغة الإنجليزية للأعمال, سنلقي نظرة على بعض عمليات التجميع الشائعة المتعلقة ببعض الأساليب المختلفة لبرامج التدريب والتدريب.

يعد التدريب من أهم الاستثمارات التي تقوم بها الشركة. يمكن أن يؤدي التدريب السيئ إلى ضعف الأداء, عدم الكفاءة, استياء الموظف, ومجموعة من المشاكل الأخرى. تدريب جيد, من ناحية أخرى, يمكن أن تجعل الشركة تعمل بسلاسة, بكفاءة, ومربح. تأخذ البرامج التدريبية العديد من الأشكال والأشكال المختلفة, بدءًا من الأنظمة عالية التطور عبر الإنترنت إلى التدريب غير الرسمي أثناء العمل. بغض النظر عن الشكل الذي يتخذه التدريب, من الضروري التفكير في النتائج المرجوة والتخطيط وفقًا لذلك.

قبل أن نستمع, دعونا نتحدث قليلا عن الاصطفافات. التجميع هو مجموعة من الكلمات التي غالبًا ما يستخدمها المتحدثون الأصليون معًا. يبدو التجميع الصحيح طبيعيًا, بينما يبدو التجميع غير الصحيح غير طبيعي. فمثلا, in English we say “go online” to talk about using the Internet. But we can’t say “proceed online” or “travel online,” even though “proceed” and “travel” mean “go”. هذه ببساطة ليست تعبيرات طبيعية.

سوف تسمع العديد من الاصطفافات المفيدة في حوار اليوم. كما يمكنك الاستماع, حاول انتقاء هذه التركيبات الطبيعية من الكلمات. ثم سنشرح ما يقصدونه وكيفية استخدامه في استخلاص المعلومات. سنستمع إلى محادثة بين شخصين حول التدريب والتطوير. يعمل جيف في الموارد البشرية في شركة استشاريين هندسيين. إنه يتحدث إلى ديفيد, الذي قدم للتو عرضًا تقديميًا حول الأساليب الجديدة للتدريب.

أسئلة الاستماع

1. لماذا يعتقد جيف أن شركته بحاجة إلى إيجاد نهج جديد للتدريب?
2. ما نوع التدريب الذي تقوم به شركة Jeff في الوقت الحالي?

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أفضل الممارسات البيئية 172 – لقاء مع البائع (جزء 3)

This is the third of a three-part Business English Pod series on discussing a proposal with a vendor.

Meeting with a vendor to discuss a proposal is partly about getting information and partly about negotiating a good deal. Your conversation is like a dance in which you and the vendor are trying to get the most out of a possible deal. You need to come out of the meeting feeling confident about the vendor’s abilities and sure that you are getting as much as possible at the best possible price.

الاسبوع الماضى, we looked at how to show concern about cost, introducing topics with tact, and showing tactical hesitation. في هذه الحلقة, we’ll focus on the negotiation phase. That will involve highlighting concerns, getting concessions, and making a counter-proposal. We’ll also look at how to set criteria for evaluation and how to maintain momentum at the end of a meeting.

في حوار اليوم, we’ll rejoin Steve, who wants to hire a vendor to run language training, and Karen, whose company has bid on the project.

أسئلة الاستماع

1. How does Karen respond to Steve’s concern about cost?
2. What changes to the proposal does Steve suggest?
3. What will probably happen next?

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أفضل الممارسات البيئية 171 – لقاء مع البائع (جزء 2)

This is the second of a three-part Business English Pod series about meeting with a vendor to discuss a proposal.

As we discussed last time, meeting with a vendor to discuss a proposal is partly about getting information and partly about negotiating a good deal. You need to use your soft skills to come out of the meeting feeling positive about the vendor and confident that you are getting as much as possible at the best price.

في الحلقة الأخيرة, we focussed on getting information through different types of questions. في هذا الدرس, we’ll look at how to express concern about cost, how to introduce a topic with tact, and how to show hesitation in a negotiation. We’ll also cover asking hypothetical questions and approximating numbers.

Let’s rejoin Steve, who is hoping to hire someone to run language training, and Karen, whose company has bid on the project.

أسئلة الاستماع

1. What are the advantages of a blended course?
2. What is Steve’s primary concern in this part of the meeting?
3. What can be done if the client isn’t satisfied with the blended delivery?

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أفضل الممارسات البيئية 170 – لقاء مع البائع (جزء 1)

This is the first of a three-part Business English Pod lesson about meeting with a vendor, or potential supplier.

When you meet with a vendor to discuss a proposal, it’s partly about getting information and partly about negotiating better terms. You may be meeting with several vendors who are bidding on the same job. You want to make sure you understand each proposal and can have confidence in each vendor’s ability to deliver. You’ll also want to get the best terms possible in the deal. Then you can make a wise decision about who deserves the contract.

في هذا الدرس, we’ll look at using probing questions to dig for more information, ensuring vendor expertise by asking about past experience, asking leading questions, and confirming information. We’ll also see how a vendor attempts to address the client’s concerns.

في حوار اليوم, we’ll hear Steve, who works for a company that wants to hire someone to run Business English training courses for its employees. Steve is meeting with Karen, a potential vendor, who works for Lexis Training Solutions.

أسئلة الاستماع

1. What are Lexis Training Solutionsstrengths?
2. What are Steve’s biggest concerns in this meeting?
3. Why does Karen say that each company is unique?

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أفضل الممارسات البيئية 152 – إعطاء أخبار سيئة: تسريح العمال (جزء 2)

This is the second of a two-part Business English Pod series on giving bad news and and discussing layoffs.

When employees are laid off, they usually have questions about what will happen next. When is their last day? What support can they expect? And what about a severance package? This compensation package often includes both money and some extension of benefits, but varies from company to company or even from employee to employee.

في هذا الدرس, we’ll cover language you can use after an employee has been notified of a layoff. We’ll go over ways to explain what will happen next and how to explain a severance package. We’ll also talk about ways to show empathy and offer support to a laid-off employee.

في الحلقة الأخيرة, we met Angela, a manager at a resort and David, the head chef at Zapata’s, a restaurant at the resort that is closing. Angela has told David that he will be laid off. Now they’ll discuss the details.

أسئلة الاستماع

1. Name two parts of David’s severance package.
2. What will happen to David’s health insurance?
3. How does Angela offer to help David in his job search?

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