أفضل الممارسات البيئية 51 – استخدام لغة غامضة (جزء 1)

Today is the first in a two-part Business English Podcast lesson on using vague language. “Vaguemeans not clearly defined. فمثلا, if you ask someone what time it is and they say “عن 7 or so,” they are being vague. There are lots of reasons to be vague. Sometimes you need to be vague because you don’t know some information or because the information is not important. And sometimes vague language is just more polite.

في هاتين الحلقتين, we’ll be looking at how to speak in a vague way, but different situations require different styles. You’ll have to use your knowledge of the culture, the people and the situation that you are dealing with to decide which style is most appropriate. Our goal is to give you the communication tools you need to succeed in different environments. In future episodes, we’ll also be looking at other styles of speaking.

You’ll be listening to Jen and Mike, two employees at Nexus communications. Jen is inviting Mike to a party.

أسئلة الاستماع

1) What do you think Jen means byulterior motive?”
2) Is Mike a computer expert?

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أفضل الممارسات البيئية 50 – تخفيف الردود السلبية (جزء 2)

This is the second in a two-part Business English Podcast lesson on softening negative replies. Last time you worked on softening negative replies in conversation to keep the atmosphere friendly and cooperative. أيضا, you practiced refusing an offer of help and letting someone down gently.

اليوم, we’ll be looking at refusing and disagreeing politely.

All these skills form part of a soft or gentle speaking style, which should form part of your communicative repertoire or toolbox.

أسئلة الاستماع

1) Why is the GM of Avitek unable to meet with Nick on Thursday.
2) How is the weather in Kiev?

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أفضل الممارسات البيئية 49 – تخفيف الردود السلبية (جزء 1)

This is the first in a two-part Business English Podcast lesson on softening negative repliessaying “لا” politely.

“لا” is one of the strongest words in any language. Because it carries so much force, “لا” is hard to say politely. Yet giving a negative reply, disagreeing or refusing a request are all things we have to do on a daily basis. So it’s important to learn how to say “لا” in a way that enables you to maintain good relationships. In many cases this requires you to take a softer and more indirect approach. So today we’ll work on ways to soften negative replies in a variety of everyday situations.

In the dialog we meet up again with Nicholas Fisher, the European sales director for Harper-Tolland from BEP 35 و 36. He is flying into Kiev to support local sales staff by meeting with a large potential customer, Avitek. This is a Ukrainian company that manufactures cargo and firefighting aircraft. In our dialog, Nick is being met at the airport by Harper-Tolland’s sales manager in the Ukraine, Oksana Ivanchuk.

أسئلة الاستماع

1) Has Nick been to the Ukraine before?
2) What day of the week is it?

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أفضل الممارسات البيئية 39 – إعداد التقارير باللغة الإنجليزية: تحديث المشروع

In today’s intermediate Business English Podcast episode you’ll practice reporting on progress. That means informing your boss or colleagues about your current work. This is also called updating someone on the status of a project.

Reporting on progress happens in formal settings, such as at meetings, but often also in informal settings, such as around the water cooler or maybe even over a drink after work.

Today’s listening provides an example of this very common kind of informal project update. It takes place in the offices of AirMech Services, a company that specializes in the maintenance, repair and modification of Passenger Loading Bridges, which are commonly called “jetways”. You’ll hear Rudi, a project manager, update his boss, Wolfgang, on the status of one such project. They meet each other during a break in the coffee room.

كما يمكنك الاستماع, pay attention to both the vocabulary and the verb tenses Rudi and Wolfgang use to discuss the progress of the project.

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أفضل الممارسات البيئية 38 – وصف الإجراء باللغة الإنجليزية

In this Business English Podcast lesson we look at how to explain or describe a procedure. We’ll also look at some common computer vocabulary.

In our jobs, we often have to tell people about procedures and processesexplaining how to do something. This can be more formalfor example giving government visitors a demonstration of a production lineor informalfor example showing a colleague how to use the photocopier.

Today’s dialogue is a common situation where describing a procedure is usefulgiving someone help. It takes place at Elektra, a fashion design company. You’ll hear Sandy, an accountant, call Felipe, who works in the IT department. Sandy is having a problem with her computer and Felipe describes to her the procedure for fixing it.

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