BEP 21 – 打電話: 通話和留言

A new version of this lesson is available here: BEP 21 一個 – 電話技巧: 撥打電話

This is an intermediate level Business English Podcast on making telephone calls in English. Some of the key language phrases we cover in this episode are: 識別自己和呼叫者, 說明通話目的並留言.

These telephone calls are about a contract between a large aircraft company and one of its suppliers, also known as a subcontractor. The contracts department from the client is calling to ask about a proposal it is expecting from the supplier for a new contract. 收到所有提案的時間很短, 到目前為止, 飛機公司尚未從該供應商處收到任何東西.

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BEP 15 – 打電話: 處理問題

*Update: A new version of BEP 15 is available here. The new version includes a new recording of the explanations and greatly improved audio for the dialog and examples.

Problems, and more problems. Sometimes business seems to be all about dealing with problems. And when dealing with problems in a second language over the telephone, we need to be especially careful in our discussions, since we cannot see the reactions of the other party.

In today’s Business English Podcast we’ll listen to business people discussing a delivery problem over the phone. 然後, we’ll review the language that is used to establish relationships, 討論問題並就解決方案達成協議.

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