A new version of this lesson is available here: BEP 21 一個 – 電話技巧: 撥打電話
This is an intermediate level Business English Podcast on making telephone calls in English. Some of the key language phrases we cover in this episode are: 識別自己和呼叫者, 說明通話目的並留言.
These telephone calls are about a contract between a large aircraft company and one of its suppliers, also known as a subcontractor. The contracts department from the client is calling to ask about a proposal it is expecting from the supplier for a new contract. 收到所有提案的時間很短, 到目前為止, 飛機公司尚未從該供應商處收到任何東西.
Follow this link for the complete telephone alphabet: