在本商務英語Pod課程中，我們將討論通過電話討論問題. 對於今天的例子, 我們將集中精力處理未付款的發票, 或未按時付款的賬單.
在業務, 遲到付款的客戶並不罕見. 有時只是未收到發票; 其他時候，客戶可能沒有足夠的資金來支付賬單. 最終, 你需要打電話, 討論問題, 並嘗試解決方案.
在今天的播客中, 我們將練習介紹問題的短語, 禮貌而堅定地清楚地說明細節, 提出要約並提出解決方案.
該對話框具有Marcy功能, 誰為計算機解決方案工作. Marcy的公司為ATI Communications的Jack Fountain部門提供了軟件和培訓. 自Marcy提交第一張發票以來，已經過去了幾個月, 但尚未付款. 現在她打電話來找出原因. 第一的, 她在應付帳款部門與Donna交談.
聽力問題:
1) 傑克認為馬西的發票在哪裡？?
2) 傑克同意的付款條件是什麼?
3) 傑克建議什麼解決方案?
Download: Podcast MP3
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