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BEP 88 – Telefonando: Reserva de um bilhete de viagem

A2, Inglês de negócios, Atendimento ao Cliente, Inglês Intermediário, Telefone Inglês, Viagem /

Booking tickets on the phone is a basic part of business travel. Nisso intermediate Business English Podcast, we will practice useful phrases and language for making travel arrangements on the telephone.

Viva is an Italian manufacturer of ladies’ apparel, or clothing. Marco and Francesca, Viva employees, are on a business trip. After visiting customers in the UK, they are now heading to Las Vegas in the United States to meet with their American distributor – the company that sells their product there. Marco calls a travel agent to book tickets for them.

Perguntas de escuta

1) When does Marco want to leave and when does he want to return? Will he and Francesca be flying first class, business class or economy?
2) Does Marco ask the travel agent to “hold the fare” or does he pay for it immediately?
3) Does Marco need to pick up his and Francesca’s tickets at the travel agent’s office?

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BEP 72 – Telefonando: Mensagens de correio de voz

A2, Inglês de negócios, ESL Podcast, Inglês Intermediário, Telefone Inglês /

Quando você liga para alguém, mas ele não está lá, frequentemente o correio de voz “pega” ou atende o telefone. Então você tem que deixar uma mensagem. Quem usa o telefone em seu trabalho precisa lidar com o correio de voz.

Você já começou a deixar uma mensagem no correio de voz de alguém, então quando você ouviu o “bip” som, você não sabia o que dizer? Quando você fala uma língua estrangeira, falar sem preparação pode ser um desafio, especialmente quando você não pode ver ou ouvir a pessoa com quem está falando. Mas com um pouco de prática, você será um profissional de correio de voz.

É isso que estudaremos nesta lição de inglês para negócios – frases e idioma padrão para mensagens de correio de voz, para que da próxima vez você aqui que “bip” você saberá exatamente o que dizer.

Primeiro, ouviremos um mau exemplo. Justin Thomas trabalha para um corretor de frete chamado Trivesco. Corretores são “intermediários” – neste caso, Justin é um “novas construções” corretor, o que significa que ele ajuda as pessoas a comprar e vender novos navios. Justin está ligando para Sylvie Peterson, gerente da empresa de construção naval Schmidt e Larsen. No segundo exemplo, ouvimos o colega de Justin, Mark Rand, deixe uma mensagem mais profissional.

Perguntas de escuta (Boa Mensagem)

1) Sobre o que Mark Rand espera falar com Sylvie?
2) Quando ele estará disponível para atender a ligação de Sylvie?
3) Como Mark coloca um final positivo na mensagem?

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BEP 67 – Socializando com colegas de trabalho

A2, Inglês de negócios, ESL Podcast, Inglês Intermediário, Socializando, Viagem /

This is the fourth in a series of intermediate business ESL podcasts that focus on business travel. In this series we’re following a group of trainees who work for the telecommunications company Ambient as they visit their head office in Michigan in the U.S.

How do you make friendly chat with your colleagues? What kinds of topics can you talk about? We’ll be looking at some answers. Em particular, we’ll cover informal greetings and how to chat about movies. As almost everyone loves to go to the cinema, movies are usually a good topic for small talk.

As our listening begins, it’s Monday morning. Honesto, a trainee from the Philippines, says hello to his American colleague Brenda as she comes in to the office.

Perguntas de escuta

1) What does Brenda mean when she says “veg out”?
2) What are critics and what did they think about Rush Hour 3?
3) How does Brenda like her coffee?

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BEP 56 – Viagem de negócios 2: Alfândega e Imigração

A2, Inglês de negócios, ESL Podcast, Inglês Intermediário, Viagem /

Continuing our series on ESL for business travel, we rejoin Alan and Honesto on their business trip to the USA. Dentro BEP 55 – Airport Departures and Take Off, Alan, the main character in our story, and Honesto, his colleague, have left Hong Kong for San Francisco. There they will go through immigration, collect their bags, and change planes to Michigan, which is where their company, Ambiente, is headquartered.

Immigration is the process you follow to enter a foreign country. So in today’s ESL lesson, you’ll learn helpful travel vocabulary and phrases you can use when you enter the U.S. or other countries.

Perguntas de escuta

1) What is an I-94 form?
2) How much money can you bring into the U.S.?
3) Where does Alan want to go sightseeing?
4) What does Alan mean by “just pulling your leg?”

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BEP 55 – Viagem de negócios: Partida e decolagem do aeroporto

A2, Inglês de negócios, ESL Podcast, Inglês Intermediário, Viagem /

This Business English Podcast lesson is the first in a series of shows that will follow an employee of a manufacturing company on a training trip to the U.S. Over the series, we’ll practice many situations that will be useful for you on your business trips overseas, including going through immigration, renting a car, checking into a hotel, using wireless internet and so on.

The main character in our story is Alan Chen. He works for a major multinational electronics manufacturer, Ambiente, which is headquartered in Michigan in the USA. Having recently received a promotion, Alan is going to America to learn 6 Sigma, which is a system for improving quality.

Today’s episode starts at the beginning of the business trip with “boarding the airplane.”

Perguntas de escuta

1) What row are Alan and Honesto sitting in?
2) What should passengers turn off before the plane takes off?
3) What does Alan mean by “murder a scotch.”

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