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BEP 345 – 経営英語: 紛争解決 (2)

高度な, ビジネス英語, 人事, 経営英語 /

BEP 345 レッスン - 経営英語: 紛争解決 (2)

今日のレッスンのためのビジネス英語ポッドへようこそ resolving conflict in the workplace.

Conflict happens. There’s no way around it. But not everyone has the same attitude toward conflict. Some people run from it, or refuse to even admit it exists. Other people acknowledge it but simply hope it goes away on its own. And some people are able to approach it with confidence, dealing with it openly and honestly.

The first step in conflict resolution is for the people involved to sit down and try to work it out themselves. But that doesn’t always work, and in many cases it takes a third party to attempt to find solutions. That third party might be a peer, または同僚. But mostly it’s a manager or leader. 実際には, helping mediate conflict between people is an important function of a manager.

Effective mediation is a tricky business. You need to help people have the open and honest conversations that they might not be able to have on their own. Part of that involves ensuring each person has their turn to speak. One of your aims, もちろん, is common understanding, so you may need to encourage empathy and confirm understanding at different steps along the way.

As a conflict mediator, your ultimate aim it to find a solution. そうするために, you’ll want to have people agree on a common goal. You may also ask them to focus on positive actions, rather than negative ones. Positive actions are more solution-focused.

今日の対話で, we’ll continue hearing about a conflict between Trevor and Andrew, two retail managers in the same company. Trevor has tried talking with Andrew about their personal conflict, but they haven’t been able to reach a clear solution. So their boss Ann has stepped in as a third-party to help resolve the conflict.

リスニングの質問

1. What does Ann do when Trevor interrupts Andrew at the start of the dialog?
2. After Andrew explains his side of the story, what does Ann ask Trevor?
3. What is the common goal for the solution Ann proposes?

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BEP 344 – 経営英語: 紛争解決 (1)

高度な, ビジネス英語, 人事, 経営英語 /

ビジネス英語レッスン BEP 344 - 経営英語: 紛争解決 (1)

Welcome back to Business English Pod for today’s lesson on how to resolve conflict.

Just say the word “conflict” and people usually get uncomfortable. Most people want to avoid conflict at all costs. But conflict in the workplace is unavoidable. 実際には, it’s a natural result of people working in groups. And in a healthy organization, conflict can actually be constructive. It can lead to personal and professional growth, as well as new ideas and ways of working.

But those positive results of conflict can only be realized if people are willing to face conflict directly and honestly. If people ignore conflict, or refuse to face it, then bad things can happen. Unresolved conflict leads to toxicity and poisoned relationships or teams. Given enough time, it can destroy a company.

So if you experience conflict with someone at work, what can you do? 良い, the first step involves trying to work things out one-on-one. You need to talk, privately and openly. And when you do, it’s important to focus on the impact of the other person’s behavior and to try to identify the root cause of the problem. 同時に, you should consider the other sides views and ask them about their perceptions, rather than just focusing on yours. Stick to the facts as you try to resist arguing, and always look for possible solutions.

今日の対話で, we’ll hear a retail manager named Trevor try to resolve a conflict he’s having with Andrew, a manager at another store in the same company. Trevor is trying to calmly deal with the situation and find a way to improve their working relationship.

リスニングの質問

1. What does Trevor say he felt as a result of Andrew’s behavior?
2. How does Trevor respond when Andrew gives him examples of employees that have changed workplaces?
3. What solution does Trevor propose?

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BEP 336 – 変更管理について議論するための英語 (2)

ビジネス英語, ビジネス英語語彙, 英語の連語, 経営英語 /

BEP 336 - 変更管理を議論するためのビジネス英語コロケーション (2)

今日のレッスンのためのビジネス英語ポッドへようこそ 英語コロケーション 変更管理について話し合うために使用.

21世紀の変化のペースは非常に速いです. そして企業は追いつくために戦わなければなりません, 世界と経済の両方の変化に適応する. 世界中の会議室で, 人々は変化の問題について議論しています. ミレニアル世代をどのように引き付け、維持するか? 新興メディアをどのように活用するか? どうすればより効率的になりますか? どうすれば外部委託できますか? 質問のリストはどんどん続きます.

今日のレッスンで, 大きな成長を遂げた企業での会議に耳を傾けます. しかし、成功すると痛みが増します. 彼らは会社のリストラについて話している, そしてそれについてどうやって行くかを正確に理解しようとしています.

彼らの議論の間, you’ll hear many English expressions that we call “collocations.” コロケーションは単語の自然な組み合わせです. 例えば, you’ll hear people talking about making a “smooth transition.” We don’t say “soft” transition or “clean” transition. Native English speakers always say “smooth transition” because that’s what they grew up hearing, so now it’s a natural collocation.

英語で育っていなくても, あなたはこれらの自然な表現を学ぶことができます. 勉強することによって ビジネス英語のコロケーション, 語彙を増やし、より流暢に聞こえるようになります. ダイアログを聞くと, これらのコロケーションのいくつかを選んでみてください。後でそれらについての説明で話し合います.

ダイアログ内で, ローレンが聞こえます, フィン, とジェイク. 彼らは、設立した会社を次のレベルに引き上げる方法を決定しようとしています. 特に, 彼らは変化についての議論に会社の従業員を参加させる方法について話している.

リスニングの質問

1. フィンによると, 単に伝えるのではなく、従業員に何を示す必要があるのか?
2. 従業員と話すことに加えて, ローレンは何を評価する必要があると思いますか?
3. What does Jake say they will do during the “discussion phase” of the process?

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BEP 335 – 変更管理について議論するための英語 (1)

ビジネス英語, ビジネス英語語彙, 英語の連語, 経営英語 /

BEP 335 - English Collocations for Discussing Change Management (1)

今日のレッスンのためのビジネス英語ポッドへようこそ 英語コロケーション for discussing change management.

変化は一定. Nowhere is this more true than in business. Just look at the list of Fortune 500 companies from 50 数年前. You might be surprised by how many of those well-known companies are now gone. So what’s the difference between a company that survives and one that dies? A lot of it is about how they manage change.

このレッスンでは, we’ll listen to a meeting featuring three colleagues who are trying to figure out how to restructure their company. 議論中, you’ll hear lots of useful expressions that we call “collocations.” And what is a collocation? 良い, it’s just a group of words that go together naturally. You heard me use the expression “restructure a company.” That’s a collocation. The words go together as one expression.

Native speakers learn collocations naturally. They simply repeat expressions that they’ve heard hundreds of times. If English is your second language, しかし, it might not come so automatically. だが, by studying collocations, you can improve your vocabulary and sound more fluent at the same time. 今日の会話を聞くと, これらのいくつかを選んでみてください ビジネス英語のコロケーション これらについては後で説明します.

ダイアログ内で, we’ll hear Jake, フィン, and Lauren. The company they founded has grown, and now they need to carefully manage the transition to a larger company.

リスニングの質問

1. What does Finn think is required to manage change in their company?
2. What does Lauren say is the first step in change management?
3. What does Jake believe is driving change in the company?

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BEP 303 – 出張 6: 戦略的変化について議論する

ビジネス英語, 会議用英語, 経営英語 /

BEP-303-Business-English-Lesson-Discussing-Strategy-Change

おかえりなさい ビジネス英語ポッド for today’s lesson on discussing strategic change.

The world of business and the economy are constantly changing. And businesses need to respond with their own changes, or risk getting left behind. But change can be difficult both for people and for organizations. As a leader of people in a changing organization, you might face resistance. So you need to be able to manage change well. And that often involves effective discussions with others in the company about strategic change.

もちろん, change is easier when the general feeling in a company is positive. And that’s why you might need to gauge morale when you’re talking with others. That will help you figure out how to manage the change. But managing change doesn’t mean promising that it will be easy. 代わりに, you should carefully warn others about possible difficulties.

Another thing you should do is to be clear about messaging. Change is a lot easier if everyone has the same idea about what’s happening and why. It’s also a lot easier if you can show the benefits of the changes. And that’s why you should talk about change as an opportunity that can help the company, and its people. If you can successfully show people that change is an opportunity, then you should get a positive response when you ask people whether they’re committed to the changes at hand.

今日の対話で, we’ll hear Cam and David, who work for an American clothing company called Boston Vintage. David is the manager of the company’s Shanghai office. Cam is a production manager who is visiting China to meet with the company’s staff and look at new production facilities. In an earlier conversation, Cam told David that the company has made the strategic decision to focus on Southeast Asia rather than China.

リスニングの質問

1. How does Cam gauge morale, or ask about the overall feeling among staff?
2. What is the basic explanation for the change that Cam wants David to communicate?
3. According to Cam, why is this change an opportunity for David?

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