BEP 15 – Telephoning: Gestire un problema

*Update: A new version of BEP 15 is available here. The new version includes a new recording of the explanations and greatly improved audio for the dialog and examples.

Problems, and more problems. Sometimes business seems to be all about dealing with problems. And when dealing with problems in a second language over the telephone, we need to be especially careful in our discussions, since we cannot see the reactions of the other party.

In today’s Business English Podcast we’ll listen to business people discussing a delivery problem over the phone. Poi, we’ll review the language that is used to establish relationships, discutere il problema e giungere ad un accordo su una soluzione.

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BEP 102 – Presentations: Collegare le tue idee

This lesson has been updatedguarda la lezione migliorata qui.

In this Business English podcast we look at the language of signposting.

Signposting is informing listeners about what is to be presented in a presentation, and constantly informing listeners as to where they are during that presentation. The termsignpostingcomes from signs posted on street corners, which tell travelers where they are and where they are going.

Nella finestra di dialogo, we’ll hear the middle of a presentation about sales performance. As you, listen focus on the phrases the presenter uses to signpost the structure of his talk.

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BEP 101 – Presentations: Fare la tua introduzione

This lesson has been updatedguarda la lezione migliorata qui.

Making a good introduction to your presentation is key to getting your audience’s attention. This Business English Podcast episode looks at the language used in making an internal presentation during a videoconference and particularly the language used to make your introduction.

This podcast is now part of the Presentazione per il successo e-Book published by Business English Pod. You can view the e-Book on this page: Presenting for Success ESL e-Book for workplace English training

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Download: Podcast MP3