BEP 25 – 旅行: 机场值机和礼貌性要求

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In this two-part 商务英语播客 系列, we will be looking at the vocabulary used when traveling by air, and proper and polite forms of making and answering requests.

在这一集, our traveler Robert is arriving at the airport to fly from Sydney Australia to Nice, France. But he must first fly to Paris, and then fly from Paris to Nice. 当你听, pay attention to the phrases used for polite requests.

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BEP 24 – 电话会议: 使用外交语言

This lesson has been updated with new explanations, examples and practice.The new lessons are available here.

In this Business English Podcast we’re going to listen to a teleconference between the head office management of a US guitar manufacturer and the manager of their new Latin American plant.

Key language structures explained are: diplomatic language and using probing questions. We also introduce some useful English phrases for starting a teleconference meeting, interrupting and clarifying.

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BEP 23 – 打电话: 处理困难的客户

A new version of this lesson is available here: BEP 23c – Telephone English: 采取行动

在最近的商务英语播客中 (BEP 22), 我们探讨了用英语打电话时如何处理技术问题. 今天, 我们将讨论如何与来电者处理问题, 这当然更难处理! 但, 用适当的语言和短语, 您可以向呼叫者显示您想要的帮助, 并向他们保证您可以帮助解决问题.

我们也很高兴地宣布,我们的新供稿现已在iTunes中提供. 请点击下面的链接更新您的订阅:
https://podcasts.apple.com/podcast/business-english-pod-learn/id206603090

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商业新闻 05 – 虚拟会议

How do you conduct your meetings? Face-to-face, 在通电话, by videoconference or maybe even using VOIP/Skype? 出色地, now there is a new way – 虚拟会议, or meetings where participants are represented by computer generated characters.

Listen to how IBM is using the virtual world of a website called Second Life as the next best thing to in person corporate meetings. After listening to the article, we’ll highlight some of the new vocabulary and provide definitions and further examples.

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BEP 22 – 打电话: 处理查询和技术问题

A new version of this lesson is available here: BEP 22c – 电话英语: 查询

In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions. This questioning technique is useful when you need to clarify important information or reach a decision.

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