BEP 25 – 旅行: 機場值機和禮貌性要求

本課程已更新. Click here to get the new version.

In this two-part 商務英語播客 系列, we will be looking at the vocabulary used when traveling by air, and proper and polite forms of making and answering requests.

在這一集, our traveler Robert is arriving at the airport to fly from Sydney Australia to Nice, France. But he must first fly to Paris, and then fly from Paris to Nice. 當你聽, pay attention to the phrases used for polite requests.

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BEP 24 – 電話會議: 使用外交語言

This lesson has been updated with new explanations, examples and practice.The new lessons are available here.

In this Business English Podcast we’re going to listen to a teleconference between the head office management of a US guitar manufacturer and the manager of their new Latin American plant.

Key language structures explained are: diplomatic language and using probing questions. We also introduce some useful English phrases for starting a teleconference meeting, interrupting and clarifying.

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BEP 23 – 打電話: 處理困難的客戶

A new version of this lesson is available here: BEP 23c – Telephone English: 採取行動

在最近的商務英語播客中 (BEP 22), 我們探討了用英語打電話時如何處理技術問題. 今天, 我們將討論如何與來電者處理問題, 這當然更難處理! 但, 用適當的語言和短語, 您可以向呼叫者顯示您想要的幫助, 並向他們保證您可以幫助解決問題.

我們也很高興地宣布,我們的新供稿現已在iTunes中提供. 請點擊下面的鏈接更新您的訂閱:
https://podcasts.apple.com/podcast/business-english-pod-learn/id206603090

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商業新聞 05 – 虛擬會議

How do you conduct your meetings? Face-to-face, 在通電話, by videoconference or maybe even using VOIP/Skype? 出色地, now there is a new way – 虛擬會議, or meetings where participants are represented by computer generated characters.

Listen to how IBM is using the virtual world of a website called Second Life as the next best thing to in person corporate meetings. After listening to the article, we’ll highlight some of the new vocabulary and provide definitions and further examples.

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BEP 22 – 打電話: 處理查詢和技術問題

A new version of this lesson is available here: BEP 22c – 電話英語: 查詢

In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions. This questioning technique is useful when you need to clarify important information or reach a decision.

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