BEP 353 – Business English Coaching 2: Ustalać cele

BEP 353 - Angielski biznesowy w coachingu 2: Ustalać cele

Witamy ponownie w Business English Pod na dzisiejszą lekcję na temat wyznaczania celów podczas coaching sesja.

Prawdopodobnie słyszałeś, że jest to ważna część coaching słucha i okazuje empatię. Dobry coach stara się zrozumieć osobę, którą chce trenować. To pomaga budować zaufanie, co tworzy konstruktywną relację. Ale po co ten związek? Na jaką pracę pozwala to zaufanie?

Kiedy już zbudujesz dobrą relację jako coach, wtedy możesz zacząć mówić o ulepszeniach. W sumie, coachowie nie istnieją tylko po to, żeby wysłuchiwać problemów ludzi. Ich celem jest pomaganie ludziom w stawaniu się lepszymi. A dużą częścią doskonalenia się jest wyznaczanie celów, w czym może pomóc dobry trener.

Jak więc pracować z kimś nad jego celami? Dobrze, może zacząć się od pytania o ich motywację. W sumie, cele muszą być na coś ukierunkowane. Jeśli kogoś motywuje myśl o awansie, wtedy cele muszą się z tym wiązać. A to podkreśla fakt, że są to cele drugiej osoby. Nie wyznaczamy im celów. Pytamy ich o cele. Następnie możemy pomóc im podzielić swoje cele na mniejsze cele.

Oczywiście, Kolejną ważną rolą coacha jest dawanie zachęty. Kiedy więc pomagamy komuś wyznaczyć cele, jesteśmy na dobrej pozycji, aby pokazać, że jesteśmy w stanie im sprostać. I w końcu, moglibyśmy zapytać ich o kolejne kroki. To jest, jakie konkretne działania podejmie dana osoba, próbując osiągnąć swoje cele?

W dzisiejszym oknie dialogowym, ponownie dołączymy do dwóch prawników: Marion i Rachel. Marion szkoli Rachel, gdy uczy się, jak być lepszą prawniczką. W poprzedniej lekcji, słyszeliśmy, jak Marion próbowała zrozumieć wyzwania stojące przed Rachel. Teraz usłyszymy, jak pomaga Rachel wyznaczyć pewne cele.

Pytania dotyczące słuchania

1. O co Marion pyta Rachel na początku rozmowy?
2. Jaki cel krótkoterminowy rozpoznaje Rachel?
3. Czego Marion twierdzi, że jest „pewna”.” i „nie ma wątpliwości?”

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BEP 352 – Business English Coaching 1: Analiza potrzeb

BEP 352 - Business English Coaching 1: Analiza potrzeb

Welcome back to Business English Pod for today’s lesson on English for coaching.

Everyone understands the importance of a good coach in sports, but what about a good coach at work? w rzeczywistości, coaching is an important part of every manager’s job. Managing people isn’t just about telling them what to do and how to do it. A good manager helps employees develop and reach their full potential, just like in sports. And that requires an open and constructive coaching relationship.

Coaching involves an ongoing dialog between you and the employee. Together you’ll assess the situation, set goals, monitor those goals, and adjust your activities and objectives as you go along. Yes, I said “together.The 21st century manager isn’t the same as the 1980s manager. The relationship is different. You have to be the boss without being bossy. You need to maintain your authority and the employee’s autonomy at the same time. That’s a fine line to walk.

Coaching often begins with a needs analysis. To jest, you’re meeting with an employee to figure out what is working well, what’s not working at all, and what can be improved. That conversation will involve a lot of open-ended questions. It will also involve showing empathy, which is an important part of leadership.

When you talk about the employee’s performance, it’s important to give very specific examples of behavior. It’s also important to ask for their perspective on those behaviors. Ostatecznie, you want to get the employee to agree about what his or her challenges are. Only then can you move on to talk about solutions.

W dzisiejszym oknie dialogowym, we’ll hear Marion, an experienced lawyer, coaching a younger lawyer named Rachel. Marion and Rachel are having an open discussion about Rachel’s performance, and trying to establish what her needs might be.

Pytania dotyczące słuchania

1. Why does Marion mention her own experience at her first job?
2. What example of Rachel’s performance does Marion bring up for discussion?
3. After assessing the problem, what does Marion ask Rachel at the end of the conversation?

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Skills 360 – Jak uzyskać premię na koniec roku (2)

Business English 360 - Jak uzyskać premię na koniec roku (2)

Witaj zpowrotem w Business English Skills 360 for today’s lesson on how to make sure you get a great year-end bonus.

When I say “bonus,” I’m not talking about a Christmas card from the boss with a $20 gift certificate for Starbucks. I’m not talking about tokens of appreciation. I’m talking about a nice fat year-end bonus that says your employer believes you’re worth investing in.

W naszej ostatniej lekcji, I talked about how to demonstrate your value through your approach to work. Dzisiaj, I want to focus not just on your approach, but on the work itself. When all is said and done, it’s your performance that will be valued above all else. So how can you show that?

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Skills 360 – Jak uzyskać premię na koniec roku (1)

Business English 360 - Jak uzyskać premię na koniec roku (1)

Witaj zpowrotem w Business English Skills 360 for today’s lesson on how to secure a great year-end bonus.

We all know that money’s not the only workplace incentive, but it sure is an effective one. Nothing beats a nice cheque at the end of the year to say “thanks for all the hard work.That bonus can help us enjoy the holiday season more, and feel better about heading back to the office when the holiday is over.

Więc, how can you make sure you get that bonus? Or how can you increase the size of your bonus? Dobrze, Przede wszystkim, if you just started thinking about this now, you might be out of luck. You can’t just suck up to your boss in December and expect to be rewarded. If you’re looking for an easy workaround to hard work, I’m sorry to disappoint you.

And if you think that you deserve a bonus because you showed up on time every day and never ducked out early, then think again. If you make hamburgers at McDonalds, then your employer pays you for your time, in the form of a wage. But in professional settings, where people earn salaries, it’s not your time that your employer pays for. It’s your value.

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BEP 345 – Management English: Rozwiązanie konfliktu (2)

BEP 345 Lekcja - Management English: Rozwiązanie konfliktu (2)

Welcome back to Business English Pod for today’s lesson on resolving conflict in the workplace.

Conflict happens. There’s no way around it. But not everyone has the same attitude toward conflict. Some people run from it, or refuse to even admit it exists. Other people acknowledge it but simply hope it goes away on its own. And some people are able to approach it with confidence, dealing with it openly and honestly.

The first step in conflict resolution is for the people involved to sit down and try to work it out themselves. But that doesn’t always work, and in many cases it takes a third party to attempt to find solutions. That third party might be a peer, or colleague. But mostly it’s a manager or leader. w rzeczywistości, helping mediate conflict between people is an important function of a manager.

Effective mediation is a tricky business. You need to help people have the open and honest conversations that they might not be able to have on their own. Part of that involves ensuring each person has their turn to speak. One of your aims, oczywiście, is common understanding, so you may need to encourage empathy and confirm understanding at different steps along the way.

As a conflict mediator, your ultimate aim it to find a solution. Aby to zrobić, you’ll want to have people agree on a common goal. You may also ask them to focus on positive actions, rather than negative ones. Positive actions are more solution-focused.

W dzisiejszym oknie dialogowym, we’ll continue hearing about a conflict between Trevor and Andrew, two retail managers in the same company. Trevor has tried talking with Andrew about their personal conflict, but they haven’t been able to reach a clear solution. So their boss Ann has stepped in as a third-party to help resolve the conflict.

Pytania do słuchania

1. What does Ann do when Trevor interrupts Andrew at the start of the dialog?
2. After Andrew explains his side of the story, what does Ann ask Trevor?
3. What is the common goal for the solution Ann proposes?

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