BEP 22 – Telefonowanie: Obsługa zapytań i problemów technicznych

A new version of this lesson is available here: BEP 22c – Telefon po angielsku: Robienie zapytań

In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions. This questioning technique is useful when you need to clarify important information or reach a decision.

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BEP 21 – Telefonowanie: Otwieranie połączeń i odbieranie wiadomości

A new version of this lesson is available here: BEP 21 A – Umiejętności telefoniczne: Rozpoczęcie połączenia

This is an intermediate level Business English Podcast on making telephone calls in English. Some of the key language phrases we cover in this episode are: identyfikacja siebie i rozmówcy, określenie celu rozmowy i pozostawienie wiadomości.

These telephone calls are about a contract between a large aircraft company and one of its suppliers, also known as a subcontractor. The contracts department from the client is calling to ask about a proposal it is expecting from the supplier for a new contract. Na otrzymanie wszystkich propozycji jest bardzo mało czasu, i jak dotąd, firma lotnicza nie otrzymała niczego od tego dostawcy.

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BEP 20 – Spotkania: Supporting your Position (Część 3)

A new version of this lesson is available here: BEP 20c – Presenting a Cohesive Argument

In the final episode of our three-part series on supporting your position in meetings, we look at language used to make your statements more persuasive.

Jack is going to summarize his proposal for the move to Costa Rica and hopes to get a final recommendation on the outsourcing project to present to the Board. He must persuade the managers to proceed, and answer the objections raised at the last meeting.

Key language: Making coherent, przekonujące argumenty, and effective use of language to support your arguments.

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BEP 19 – Spotkania: Supporting your Position (Część 2)

A new version of this lesson is available here: BEP 19c – Arguing For or Against a Position

Welcome to the second part of our Business English Pod series on how to support your position or argument in meetings.

Our friend Jack is giving an update on the Costa Rican project. Dan is against the idea, because as production manager, he doesn’t want to lose all his staff. The HR manager, Angie, also doesn’t want to lay off her US staff, and is worried about the difficulty of hiring workers in another country. Jack tries to defend his plan, but has difficulty supporting his argument.

Key Language: emphasizing, minimizing, supporting points & vocal stress.

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BEP 17 – Spotkania: Supporting your Position (Part I)

*** This podcast has been updated with a new two-part series.***

Please click the links below to go to the new versions of this lesson:
BEP 17 (Redux) – Część 1
BEP 17 (Redux) – Część 2

In the first part of our series on making and supporting your arguments in meetings, we cover the key English language used to organise your thoughts and support your ideas. In later episodes we’ll look deeper into the topic and provide further examples of language you can use to support your position.

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