BEP 89c – 전화영어: 준비하기

BEP 89c - Telephone English: Making Arrangements

다시 오신 것을 환영합니다 비즈니스 영어 Pod for today’s lesson on making arrangements on the 전화.

Communication can be hard enough with a person who’s right in front of you. It gets even harder when you’re on the telephone and you can’t see the person. And if it’s all in a language other than your native language, well let’s just say things aren’t easy!

When talking on the telephone, clarity is critical. You can see how important it is to be clear when you make arrangements. If you’re talking about times and places and making plans, confusion could lead to missed appointments, missed flights, or missed opportunities.

Some skills are useful in all phone conversations, like asking if someone is busy when you call them. Other skills are especially useful for making arrangements, like interrupting someone to confirm information and asking about preferences. You might also have to reassure people and show flexibility when making arrangements.

오늘 대화에서, we’ll join a 전화 대화 between Marco and Adriana. Marco works for an Italian fashion company called Viva. Adriana works for Foxtrot, Viva’s distributor in the U.S. Marco is calling to make arrangements for a visit to the U.S. for an expo, or trade show.

듣기 질문

1. What does Marco ask Adriana before he begins discussing their travel arrangements?
2. When Marco begins telling Adriana about his flight plans, how does she interrupt him?
3. How does Marco respond to Adriana’s question about the kind of food they want to eat?

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