BEP 49 – 부정적인 답글을 부드럽게하기 (부분 1)

This is the first in a two-part Business English Podcast lesson on softening negative repliessaying “아니” politely.

“아니” is one of the strongest words in any language. Because it carries so much force, “아니” is hard to say politely. Yet giving a negative reply, disagreeing or refusing a request are all things we have to do on a daily basis. So it’s important to learn how to say “아니” in a way that enables you to maintain good relationships. In many cases this requires you to take a softer and more indirect approach. So today we’ll work on ways to soften negative replies in a variety of everyday situations.

In the dialog we meet up again with Nicholas Fisher, the European sales director for Harper-Tolland from BEP 35 과 36. He is flying into Kiev to support local sales staff by meeting with a large potential customer, Avitek. This is a Ukrainian company that manufactures cargo and firefighting aircraft. In our dialog, Nick is being met at the airport by Harper-Tolland’s sales manager in the Ukraine, Oksana Ivanchuk.

듣기 질문

1) Has Nick been to the Ukraine before?
2) What day of the week is it?

PDF Transcript

Download: Podcast MP3

1 thought on “BEP 49 – 부정적인 답글을 부드럽게하기 (부분 1)”

  1. Iryna (from Ukraine)

    안녕! Please make sure that you write names of countries correctly. Because Ukraine should be written without THE. Ukraine is not the United States or the Netherlands.
    As for your study material – 매우 감사합니다. I found it useful.

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