A new version of this lesson is available here: BEP 21 UN – Competenze telefoniche: Avvio di una chiamata
This is an intermediate level Business English Podcast on making telephone calls in English. Some of the key language phrases we cover in this episode are: identificare te stesso e il chiamante, affermando lo scopo della chiamata e lasciando un messaggio.
These telephone calls are about a contract between a large aircraft company and one of its suppliers, also known as a subcontractor. The contracts department from the client is calling to ask about a proposal it is expecting from the supplier for a new contract. Il tempo è molto breve per ricevere tutte le proposte, e così lontano, la compagnia aerea non ha ricevuto nulla da questo fornitore.Premium Members: Study Notes
Download: Podcast MP3
11 thoughts on “BEP 21 – Telefonare: Apertura di chiamate e ricezione di messaggi”
The podcast programs are great for both business English instructors and learners at appropriate levels. Thanks for this kind of global contribution to the network.
I wonder if I could get transcripts about the podcasts.
Grazie mille. After practicing my telephone language and accent, i can make many office relationships.
I really learnes a lot from these Telephoning calls. How to talk with people in an Professional way, and the new thing I learned that is helpful is the Telephone alphabet.
I really appreciate your help with telephoning tips. They are v helpful.
It’s really helpful to improve my essential telephone skills
I learn a lot from it.
I really appreciate your help as it Â´s rather useful and interesting. I wonder if we can get the tapescript of listenings. Thanks in advance.
How can we download the transcript of BEP 21 Telefonare : Opening calls and taking messages.
PDF transcripts (Note di studio) for each podcast are available via the learning center pages. Here’s the link for BEP 21:
Thanks for the informative lesson.
Can I download to i-pod BEP21 or previous contents? In the current situation, the number of programmes are limited.
with these helps from websites such as yours, every jobs are easy.