BEP 22 – Telefonieren: Bearbeitung von Anfragen und technischen Problemen

A new version of this lesson is available here: BEP 22c – Telefon Englisch: Anfragen stellen

In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions. This questioning technique is useful when you need to clarify important information or reach a decision.

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8 Gedanken zu „BEP 22 – Telefonieren: Bearbeitung von Anfragen und technischen Problemen”

  1. So far You are meeting the needs with some really good listenings and study notes.
    A little question could we have study notes for BEP 22 AND 23

  2. I am from Burundi and also now teach English. These lessons have been a great help to me.
    Danke :(. Amber.

  3. What does George say afterthe radios are to be shipped you in one shipment after all”¦.”? I tried to catch that over and over again, but I couldn’t. Danke.

  4. This is awe-fully awesome!
    I need to know what he says between 3:32 und 3:33.
    Ich meine, right after he says, “Ok, Rechts. X as in X-ray, V as in Victor, 9582

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