BEP 21 – 전화: 전화를 걸고 메시지 받기

A new version of this lesson is available here: BEP 21 ㅏ – 전화 기술: 통화 시작

This is an intermediate level Business English Podcast on making telephone calls in English. Some of the key language phrases we cover in this episode are: 자신과 발신자 식별, 전화 목적을 설명하고 메시지를 남깁니다..

These telephone calls are about a contract between a large aircraft company and one of its suppliers, also known as a subcontractor. The contracts department from the client is calling to ask about a proposal it is expecting from the supplier for a new contract. 모든 제안이 접수되는 시간은 매우 짧습니다., 그리고 지금까지, 항공기 회사는이 공급 업체로부터 아무것도받지 못했습니다..

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BEP 15 – 전화: 문제 처리

*Update: A new version of BEP 15 is available here. The new version includes a new recording of the explanations and greatly improved audio for the dialog and examples.

Problems, and more problems. Sometimes business seems to be all about dealing with problems. And when dealing with problems in a second language over the telephone, we need to be especially careful in our discussions, since we cannot see the reactions of the other party.

In today’s Business English Podcast we’ll listen to business people discussing a delivery problem over the phone. 그때, we’ll review the language that is used to establish relationships, 문제를 논의하고 해결책에 동의.

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