Pod di inglese commerciale / A2 / Pagina 13

BEP 88 – Telefonare: Prenotazione di un biglietto di viaggio

A2, Inglese commerciale, Assistenza clienti, Inglese intermedio, Telefono inglese, Viaggio /

Booking tickets on the phone is a basic part of business travel. In questo intermediate Business English Podcast, we will practice useful phrases and language for making travel arrangements on the telephone.

Viva is an Italian manufacturer of ladies’ apparel, or clothing. Marco and Francesca, Viva employees, are on a business trip. After visiting customers in the UK, they are now heading to Las Vegas in the United States to meet with their American distributor – the company that sells their product there. Marco calls a travel agent to book tickets for them.

Domande sull'ascolto

1) When does Marco want to leave and when does he want to return? Will he and Francesca be flying first class, business class or economy?
2) Does Marco ask the travel agent to “hold the fare” or does he pay for it immediately?
3) Does Marco need to pick up his and Francesca’s tickets at the travel agent’s office?

Premium Members: PDF Transcripts | PhraseCast

Download: Podcast MP3

BEP 72 – Telefonare: Messaggi Voicemail

A2, Inglese commerciale, Podcast ESL, Inglese intermedio, Telefono inglese /

Quando chiami qualcuno ma non ci sono, spesso la loro segreteria telefonica “raccoglie” o risponde al telefono. Quindi devi lasciare un messaggio. Chiunque utilizzi il telefono nel proprio lavoro deve occuparsi della posta vocale.

Hai mai iniziato a lasciare un messaggio nella casella vocale di qualcuno, poi quando hai sentito il “bip” suono, non sapevi cosa dire? Quando parli una lingua straniera, parlare senza preparazione può essere impegnativo, soprattutto quando non riesci a vedere o ascoltare la persona con cui stai parlando. Ma con un po 'di pratica, sarai un professionista della posta vocale.

Questo è ciò che studieremo in questa lezione di inglese commerciale – frasi e lingua standard per i messaggi di posta vocale, così la prossima volta che sei qui “bip” saprai esattamente cosa dire.

Per prima cosa sentiremo un cattivo esempio. Justin Thomas lavora per un broker marittimo chiamato Trivesco. I broker lo sono “intermediari” – in questo caso Justin è un “nuove costruzioni” broker, il che significa che aiuta le persone a comprare e vendere nuove navi. Justin chiama Sylvie Peterson, un dirigente della società di costruzioni navali Schmidt e Larsen. Nel secondo esempio sentiamo il collega di Justin, Mark Rand, lascia un messaggio più professionale.

Domande sull'ascolto (Buon messaggio)

1) Di cosa spera Mark Rand di parlare con Sylvie?
2) Quando sarà disponibile a rispondere alla chiamata di Sylvie?
3) In che modo Mark pone un risultato positivo sul messaggio?

Premium Members: Study Notes | Online Quizzes | PhraseCast | Lesson Module

Download: Podcast MP3

BEP 67 – Socializzare con i colleghi al lavoro

A2, Inglese commerciale, Podcast ESL, Inglese intermedio, Socializzare, Viaggio /

This is the fourth in a series of intermediate business ESL podcasts that focus on business travel. In this series we’re following a group of trainees who work for the telecommunications company Ambient as they visit their head office in Michigan in the U.S.

How do you make friendly chat with your colleagues? What kinds of topics can you talk about? We’ll be looking at some answers. In particolare, we’ll cover informal greetings and how to chat about movies. As almost everyone loves to go to the cinema, movies are usually a good topic for small talk.

As our listening begins, it’s Monday morning. Honesto, a trainee from the Philippines, says hello to his American colleague Brenda as she comes in to the office.

Domande sull'ascolto

1) What does Brenda mean when she says “veg out”?
2) What are critics and what did they think about Rush Hour 3?
3) How does Brenda like her coffee?

PDF Transcript

Download: Podcast MP3

BEP 56 – Viaggio di lavoro 2: Dogane e immigrazione

A2, Inglese commerciale, Podcast ESL, Inglese intermedio, Viaggio /

Continuing our series on ESL for business travel, we rejoin Alan and Honesto on their business trip to the USA. In BEP 55 – Airport Departures and Take Off, Alan, the main character in our story, and Honesto, his colleague, have left Hong Kong for San Francisco. There they will go through immigration, collect their bags, and change planes to Michigan, which is where their company, ambientale, is headquartered.

Immigration is the process you follow to enter a foreign country. So in today’s ESL lesson, you’ll learn helpful travel vocabulary and phrases you can use when you enter the U.S. or other countries.

Domande sull'ascolto

1) What is an I-94 form?
2) How much money can you bring into the U.S.?
3) Where does Alan want to go sightseeing?
4) What does Alan mean by “just pulling your leg?”

Members: PDF Transcript

Download: Podcast MP3

BEP 55 – Viaggio di lavoro: Partenza e decollo dall'aeroporto

A2, Inglese commerciale, Podcast ESL, Inglese intermedio, Viaggio /

This Business English Podcast lesson is the first in a series of shows that will follow an employee of a manufacturing company on a training trip to the U.S. Over the series, we’ll practice many situations that will be useful for you on your business trips overseas, including going through immigration, renting a car, checking into a hotel, using wireless internet and so on.

The main character in our story is Alan Chen. He works for a major multinational electronics manufacturer, ambientale, which is headquartered in Michigan in the USA. Having recently received a promotion, Alan is going to America to learn 6 Sigma, which is a system for improving quality.

Today’s episode starts at the beginning of the business trip with “boarding the airplane.”

Domande sull'ascolto

1) What row are Alan and Honesto sitting in?
2) What should passengers turn off before the plane takes off?
3) What does Alan mean by “murder a scotch.”

Members: PDF Transcript

Download: Podcast MP3