BEP 120 – Téléphoner: Traitement des demandes

Dans cette leçon sur compétences téléphoniques, nous regardons comment traiter une demande concernant la livraison d'une commande.

S'assurer que les commandes sont passées et livrées à temps est un élément essentiel du commerce international, et une grande partie de la surveillance se fait par téléphone. Donc, dans cet épisode, nous allons voir comment vérifier la progression d'une commande par téléphone.

Cliquez sur les liens ci-dessous pour accéder à vos échantillons gratuits:

Lesson Content: Podcast | Study Notes | Online Quizzes | PhraseCast | NEW Lesson Module

33 réflexions sur «BEP 120 – Téléphoner: Traitement des demandes”

  1. ExcellentExcellent….Excellent. Anybody who wants to improve his business english, I will recommend this.

  2. I think, It is very good to practice my English and improve my studing business English. So useful ! Merci!

  3. It’s the best site for learning Business English. It’s very practical. Merci beaucoup.

    From Bogotá,

    Oswaldo Morales

  4. It looks like everything is on trackcould be interpreted as “non, you’re mistaken, there is no glitch

  5. @Niclas
    Oui, you could interpret it this way if you used the phrase to respond to someone who is questioning whether a shipment will arrive according to schedule. toutefois, the meaning ofon trackis always: progressing according to schedule.

  6. thanks a lot .. this web site is really very usefull to improve my business english.. you do really a great job

  7. that’s great job guys.. i always look forward to new resources of your site.. it’s just awesomechokran bezzaf bezzaf

  8. Thanks a million.It is the greatest online lesson i have ever practised.From the first lesson my bussines english is improving.
    Thank you very much all of you.

  9. hi this is really a very useful site, i have ever seen this kind of free useful online site like this one,

    thanks those who are making the materails for this site

  10. Mohammad Abdul Awal

    Very essential, useful and helpful directives and notes to handle problems, facing harsh reality at works. I benifited profoundly. I’d like to thank the whole BEP team.

  11. @Mohammad Thank you! We appreciate your kind words. Oui, thoseharsh realitiesdo come up sometimes. It’s good to be prepared!

  12. I have searched for a real webside to improve my English and Englishpod is the best of the best. Thanks Englishpod team!!

  13. Long live The Internet!
    Long live Business English Pod!
    It is my pleasure to thank you on your great job.

  14. Very good, but the podcasts are in a big side (16 MB? My net is very slow and if it were an 6MB- size I could download this. Thanks anyway. Your site is very useful.

  15. I learnt a lot from this lesson. It gives very important directions about the vocabulary we could use.

  16. @Ahamd, you can find a download link for the video or MP3 at the very bottom of each lesson page (right-click to save/download).

Laisser un commentaire

Votre adresse email ne sera pas publiée. les champs requis sont indiqués *

 caractères disponibles

Le délai est épuisé. Veuillez recharger le CAPTCHA.

Faire défiler vers le haut