Dans ce Optimisation des e-mails leçon, nous regardons un e-mail de Jimmy, qui est le formateur de son entreprise. Jimmy souhaite informer les différents chefs de service d'un prochain séminaire auquel participeront leurs collaborateurs. Ceci est un e-mail interne, ce qui signifie généralement que c'est un peu plus informel que quelque chose envoyé à l'extérieur de l'entreprise. Cependant, il est envoyé à des managers de rang supérieur à celui de Jimmy, donc le ton doit être respectueux et pas trop informel.
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I’s very good, I’m Italian and I don’t speak a good English but I understood it very well.
ET-06 has helped me a lot to understand the better way to write a mail on business. But I’m still confuse on how I can make a email formal/informal and decisive/tentative. I wonder if you can help me to explaint more about modal verbs/words in order to understand how I can be more or less polite and change the tone on a email.
@ Alejandro,
You raise an excellent point: How to vary the tone in English? As you mention, the use of modals verbs is key to varying tone but there are also other techniques that come into play. I think this is a topic we need to look at in detail for both written and spoken English, so expect to see some lessons on tone in the new year.
Is it right to address to “department heads” or would it be better or also possible to write “heads of department”?
@Rapsak,
If you’re referring to the salutation (greeting), I would use “Department Heads”.
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I appreciate your assistance on this lecture.
I assume that the tone of e-mail on this business environment is very important.
I am looking forward to your more real business english lecture.
Merci.
Brillant! Seriously, it really helped me a lot–maybe the best one of the Tune-Ups. Merci beaucoup!!!!
très utile. Merci.
I am looking forward to seeing complete course for professional business English writing essentials on BEP
at the most convenient time
best regards