A new version of this lesson is available here: BEP 22c – Telefon Englisch: Anfragen stellen

In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions. This questioning technique is useful when you need to clarify important information or reach a decision.

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A new version of this lesson is available here: BEP 21 EIN – Telefon Fähigkeiten: Anruf starten

This is an intermediate level Business English Podcast on making telephone calls in English. Some of the key language phrases we cover in this episode are: Identifizieren Sie sich und den Anrufer, Geben Sie den Zweck Ihres Anrufs an und hinterlassen Sie eine Nachricht.

These telephone calls are about a contract between a large aircraft company and one of its suppliers, also known as a subcontractor. The contracts department from the client is calling to ask about a proposal it is expecting from the supplier for a new contract. Die Zeit für den Eingang aller Vorschläge ist sehr kurz, und soweit, Das Flugzeugunternehmen hat nichts von diesem Lieferanten erhalten.

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