BEP 21 – Telefon etme: Çağrı Açma ve Mesaj Alma

A new version of this lesson is available here: BEP 21 A – Telefon becerileri: Arama Başlatma

This is an intermediate level Business English Podcast on making telephone calls in English. Some of the key language phrases we cover in this episode are: kendini ve arayan kişiyi tanımlamak, aramanızın amacını belirtmek ve mesaj bırakmak.

These telephone calls are about a contract between a large aircraft company and one of its suppliers, also known as a subcontractor. The contracts department from the client is calling to ask about a proposal it is expecting from the supplier for a new contract. Alınacak tüm tekliflerin süresi çok kısadır, ve şu ana kadar, uçak şirketi bu tedarikçiden hiçbir şey almadı.

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BEP 15 – Telefon etme: Bir Sorunu Ele Alma

*Update: A new version of BEP 15 is available here. The new version includes a new recording of the explanations and greatly improved audio for the dialog and examples.

Problems, and more problems. Sometimes business seems to be all about dealing with problems. And when dealing with problems in a second language over the telephone, we need to be especially careful in our discussions, since we cannot see the reactions of the other party.

In today’s Business English Podcast we’ll listen to business people discussing a delivery problem over the phone. Daha sonra, we’ll review the language that is used to establish relationships, sorunu tartışmak ve bir çözüm üzerinde anlaşmaya varmak.

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