BEP 353 – 비즈니스 영어 코칭 2: 목표 설정

BEP 353 - 코칭을 위한 비즈니스 영어 2: 목표 설정

비즈니스 영어 포드에 다시 오신 것을 환영합니다. 오늘의 목표 설정 방법은 다음과 같습니다. 코칭 세션.

당신은 아마도 다음과 같은 중요한 부분을 들었을 것입니다. 코칭 듣고 공감하고 있다. 좋은 코치는 자신이 코치하려는 사람을 이해하려고 열심히 노력합니다.. 이는 신뢰 구축에 도움이 됩니다., 건설적인 관계를 만드는 것. 그런데 그 관계는 무엇을 위한 것인가?? 그 신뢰는 어떤 일을 허락하는가?

코치로서 좋은 관계를 구축하고 나면, 그러면 개선 사항에 대해 이야기를 시작할 수 있습니다.. 결국, 코치는 단지 사람들의 문제를 듣기 위해 존재하는 것이 아닙니다. 그들의 모든 목적은 사람들이 더 나아지도록 돕는 것입니다. 그리고 나아지는 것의 가장 큰 부분은 목표를 설정하는 것입니다, 좋은 코치가 도와줄 수 있는 일이다.

그렇다면 우리는 누군가의 목표를 위해 어떻게 협력해야 할까요?? Well, 동기에 대해 묻는 것부터 시작할 수도 있습니다.. 결국, 목표는 무엇인가를 향해야 한다. 승진하려는 생각에 동기가 부여된 사람이 있다면, 그렇다면 목표는 그것과 관련이 있어야합니다. 그리고 그것은 그것이 다른 사람의 목표라는 사실을 강조합니다.. 우리는 그들을 위해 목표를 설정하지 않습니다. 우리는 그들에게 목표에 대해 묻습니다.. 그런 다음 우리는 그들이 목표를 더 작은 목표로 나누도록 도울 수 있습니다..

Of course, 코치의 또 다른 중요한 역할은 격려하는 것이다.. 그래서 우리가 누군가의 목표 설정을 도울 때, 우리는 그들의 요구 사항을 충족할 수 있는 능력에 대한 자신감을 보여줄 수 있는 좋은 위치에 있습니다.. 그리고 마지막으로, 우리는 그들에게 다음 단계에 대해 물어볼 수도 있습니다. 그건, 그 사람이 자신의 목표를 달성하기 위해 취할 구체적인 활동은 무엇입니까??

In today’s dialog, 우리는 변호사 두 명과 다시 합류할 거예요: 마리온과 레이첼. 매리언은 레이첼이 더 나은 변호사가 되는 방법을 배우도록 지도해 왔습니다.. 이전 강의에서, 매리언이 레이첼의 어려움을 알아내려고 애쓰는 걸 들었습니다. 이제 레이첼이 몇 가지 목표를 설정하는 데 도움을 주는 이야기를 들어보겠습니다..

듣기 질문

1. 마리온은 대화를 시작할 때 레이첼에게 무엇을 물어 보나요??
2. Rachel은 어떤 단기 목표를 식별합니까??
3. 매리언은 자신이 "확실하다"고 말하는 것이 무엇입니까?” 그리고 “의심의 여지가 없다.?”

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BEP 352 – 비즈니스 영어 코칭 1: 분석 필요

BEP 352 - 비즈니스 영어 코칭 1: 분석 필요

오늘의 강의를 위해 Business English Pod에 다시 오신 것을 환영합니다 English for coaching.

Everyone understands the importance of a good coach in sports, but what about a good coach at work? 사실은, coaching is an important part of every manager’s job. Managing people isn’t just about telling them what to do and how to do it. A good manager helps employees develop and reach their full potential, just like in sports. And that requires an open and constructive coaching relationship.

Coaching involves an ongoing dialog between you and the employee. Together you’ll assess the situation, set goals, monitor those goals, and adjust your activities and objectives as you go along. 예, I said “together.The 21st century manager isn’t the same as the 1980s manager. The relationship is different. You have to be the boss without being bossy. You need to maintain your authority and the employee’s autonomy at the same time. That’s a fine line to walk.

Coaching often begins with a needs analysis. 그건, you’re meeting with an employee to figure out what is working well, what’s not working at all, and what can be improved. That conversation will involve a lot of open-ended questions. It will also involve showing empathy, which is an important part of leadership.

When you talk about the employee’s performance, it’s important to give very specific examples of behavior. It’s also important to ask for their perspective on those behaviors. 궁극적으로, you want to get the employee to agree about what his or her challenges are. Only then can you move on to talk about solutions.

In today’s dialog, we’ll hear Marion, an experienced lawyer, coaching a younger lawyer named Rachel. Marion and Rachel are having an open discussion about Rachel’s performance, and trying to establish what her needs might be.

듣기 질문

1. Why does Marion mention her own experience at her first job?
2. What example of Rachel’s performance does Marion bring up for discussion?
3. After assessing the problem, what does Marion ask Rachel at the end of the conversation?

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기술 360 – 연말 보너스를받는 방법 (2)

비즈니스 영어 360 - 연말 보너스를받는 방법 (2)

Welcome back to 비즈니스 영어 능력 360 for today’s lesson on how to make sure you get a great year-end bonus.

When I say “bonus,” I’m not talking about a Christmas card from the boss with a $20 gift certificate for Starbucks. I’m not talking about tokens of appreciation. I’m talking about a nice fat year-end bonus that says your employer believes you’re worth investing in.

마지막 수업에서, I talked about how to demonstrate your value through your approach to work. Today, I want to focus not just on your approach, but on the work itself. When all is said and done, it’s your performance that will be valued above all else. So how can you show that?

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기술 360 – 연말 보너스를받는 방법 (1)

비즈니스 영어 360 - 연말 보너스를받는 방법 (1)

Welcome back to 비즈니스 영어 능력 360 for today’s lesson on how to secure a great year-end bonus.

We all know that money’s not the only workplace incentive, but it sure is an effective one. Nothing beats a nice cheque at the end of the year to say “thanks for all the hard work.That bonus can help us enjoy the holiday season more, and feel better about heading back to the office when the holiday is over.

So, how can you make sure you get that bonus? Or how can you increase the size of your bonus? Well, 가장 먼저, if you just started thinking about this now, you might be out of luck. You can’t just suck up to your boss in December and expect to be rewarded. If you’re looking for an easy workaround to hard work, I’m sorry to disappoint you.

And if you think that you deserve a bonus because you showed up on time every day and never ducked out early, then think again. If you make hamburgers at McDonalds, then your employer pays you for your time, in the form of a wage. But in professional settings, where people earn salaries, it’s not your time that your employer pays for. It’s your value.

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BEP 345 – 경영영어: 갈등 해결 (2)

BEP 345 수업 - 경영영어: 갈등 해결 (2)

오늘의 강의를 위해 Business English Pod에 다시 오신 것을 환영합니다 resolving conflict in the workplace.

Conflict happens. There’s no way around it. But not everyone has the same attitude toward conflict. Some people run from it, or refuse to even admit it exists. Other people acknowledge it but simply hope it goes away on its own. And some people are able to approach it with confidence, dealing with it openly and honestly.

The first step in conflict resolution is for the people involved to sit down and try to work it out themselves. But that doesn’t always work, and in many cases it takes a third party to attempt to find solutions. That third party might be a peer, 또는 동료. But mostly it’s a manager or leader. 사실은, helping mediate conflict between people is an important function of a manager.

Effective mediation is a tricky business. You need to help people have the open and honest conversations that they might not be able to have on their own. Part of that involves ensuring each person has their turn to speak. One of your aims, 물론, is common understanding, so you may need to encourage empathy and confirm understanding at different steps along the way.

As a conflict mediator, your ultimate aim it to find a solution. 하기 위해서, you’ll want to have people agree on a common goal. You may also ask them to focus on positive actions, rather than negative ones. Positive actions are more solution-focused.

In today’s dialog, we’ll continue hearing about a conflict between Trevor and Andrew, two retail managers in the same company. Trevor has tried talking with Andrew about their personal conflict, but they haven’t been able to reach a clear solution. So their boss Ann has stepped in as a third-party to help resolve the conflict.

듣기 질문

1. What does Ann do when Trevor interrupts Andrew at the start of the dialog?
2. After Andrew explains his side of the story, what does Ann ask Trevor?
3. What is the common goal for the solution Ann proposes?

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