BEP 186 – Voyage en avion: Correspondances de vols

Bon retour à Module d'anglais des affaires alors que nous continuons à examiner la langue et le vocabulaire du transport aérien.

Le transport aérien repose sur un système de planification très complexe. Malheureusement, cela signifie que les plans de voyage ne fonctionnent pas toujours parfaitement. La possibilité de problèmes augmente chaque fois que vous avez un ou plusieurs vols de correspondance. Que faire si un avion est en retard? Que faire si vos bagages ne sont pas transférés correctement sur votre prochain vol? Que faire si l'aéroport de correspondance a des retards?

Des problèmes surviennent, et vous devez être prêt à y faire face. C'est ce que nous verrons dans cette leçon. Dernière fois (dans BEP 185), nous avons entendu Robert s'enregistrer pour un vol à destination de Londres, avec un vol de correspondance à Chicago. Tout s'est bien passé à l'enregistrement. Robert a indiqué sa destination, vérifié ses bagages, choisi un siège, et a confirmé sa porte et son timing. Mais son vol de correspondance devait partir peu après son arrivée à Chicago. Et pour cette raison, un retard à l'atterrissage a ruiné les plans de voyage de Robert.

Aujourd'hui, nous entendrons Robert essayer de résoudre le problème d'une connexion manquée. Il doit trouver une solution pour pouvoir se rendre à Londres pour une réunion importante le lendemain matin. Pour faire ça, il va falloir expliquer son problème, exprimer l'urgence, faire des demandes spéciales, travailler à travers les options, et d'accord à contrecœur.

Questions d'écoute

1. Pourquoi Robert a-t-il raté son vol de correspondance?
2. Quelle solution Robert demande-t-il à l'agent de billetterie?
3. Qu'est-ce que l'agent de billetterie rappelle à Robert?

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BEP 185 – Voyage en avion: Enregistrement sur un vol

Dans le cours d’anglais des affaires d’aujourd’hui, we’re going to look at language and vocabulary related to air travel, particularly checking in to your flight at the airport.

You’ve probably been in this situation before. You are taking a trip, either for business or pleasure, and you’ve already reserved your ticket. It’s the day of your flight, and you’ve packed your suitcase and another bag that you want to carry with you onto the plane. You make sure you have your passport and wallet, and you catch a taxi to the airport.

What’s the first thing you have to do when you get there? You need to “check-in,” as we say. So you find the correct airline desk and wait in line. finalement, it’s your turn to talk with the ticket agent. What is she going to ask you about? What information do you need to give her? And what information is she going to give you? This is what we’re going to talk about today.

Dans la leçon d'aujourd'hui, we’ll hear a conversation between Robert and a ticket agent. Robert is traveling to London on business. He and the ticket agent have several things to discuss before he can go through security and get on the airplane.

Questions d'écoute

1. What is Robert concerned about regarding his suitcase?
2. Where does Robert want to sit?
3. Why does the ticket agent recommend going through security immediately?

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BEP 135 – Anglais de voyage: Sécurité aéroportuaire

In this Business English Pod lesson on business travel, we’ll be looking at how to deal with security checks.

In recent years getting through the security check at the airport has become a chore. In some cities, the whole process can take fifteen to twenty minutes or more. This includes standing in line, sending your bags through the X-ray machine, and walking through a metal detector, which “detects” or finds any metal you might have hidden on your body. Most security checks thus require passengers to take metal items out of their pockets and put them on a trayor flat containerto send through the X-ray machine. Some countriesnotably the United Statesmay even insist that passengers remove their coats and shoes.

And of course it’s not just airports that have high securitymore and more tourist attractions arebeefing up” or increasing their security too. So negotiating security checks is a good skill to practice.

Dans cet épisode, Honesto and Alan are on their way home. They arrive at the airport late, so they are anxious about missing their flight. When the dialog begins, they have checked in to get their boarding passes. Now they need to go through security.

Questions d'écoute

1. At the beginning of the dialog, what does the security officer ask passengers to do?
2. What problem does security find with Alan’s baggage?
3. Alan has to leave an item behind at the security check. Qu'Est-ce que c'est?

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BEP 134 – Anglais de voyage: Se connecter au Coffee Shop

For many people, visiting a caf̩ or coffee shop is a normal part of business travel, if not everyday life. Not only are coffee shops a good place to get a cup of espresso, they are also a great location to have a quick meeting with a customer, take a short break, et Рmost importantly for the business travelerget online to check your email. Many caf̩s are now equipped with WiFi, or wireless internet. So while you sip on your latte or your mocha, you can surf the web and keep connected.

But despite people’s attempts to make WiFi services user-friendly, or easy to use, they are sometimes difficult to connect to. Donc dans cette leçon, we’ll not only look at ordering coffee, we’ll also practice troubleshooting an internet connection.

Pour la leçon d'aujourd'hui, we’ll be rejoining our friend Honesto as he stops by a coffee shop at the airport. We’ll hear to Honesto ordering a drink and attempting to connect to the cafe’s WiFi. Pendant que vous écoutez, essayez de répondre aux questions suivantes.

Questions d'écoute

1) What kind of drink does Honesto order?
2) Whatdealdoes the coffee shop offer Honesto?
3) Why can’t he get online?

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BEP 125 – Anglais de voyage: Louer une voiture

Business travelers can’t always get where they need to go by catching a plane or taking a taxi. Sometimes we need our own means of transport, and that usually means renting a car. Donc, in this Podcast ESL we’ll cover language you can use when choosing a car, discussing features and clarifying insurance options.

Dans le dernier épisode (BEP 124 – Checking our of a Hotel), we met Honesto Salvador and Alan Chan, who have just finished attending a training program sponsored by their company in Boston. They’ve just arrived now at Logan Airport, where they need to rent a car for their upcoming trip to New Haven.

Pendant que vous écoutez, pay attention to the language they use to ask about vehicle types, standard features, extras and insurance options.

Questions d'écoute

1. What kind of car would Honesto prefer?
2. What features are standard on all Beevis cars?
3. Why does Honesto not need extra insurance?

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