BEP 353 – Entrenamiento de inglés de negocios 2: Establecer metas

BEP 353 - Inglés de negocios para coaching 2: Establecer metas

Bienvenido de nuevo a Business English Pod para la lección de hoy sobre cómo establecer objetivos durante un entrenamiento sesión.

Probablemente hayas escuchado que una parte importante de entrenamiento está escuchando y mostrando empatía. Un buen entrenador se esfuerza por entender a la persona que está tratando de entrenar.. Eso ayuda a generar confianza, que crea una relación constructiva. Pero, ¿para qué sirve esa relación?? ¿Qué tipo de trabajo permite esa confianza??

Una vez que construyes una buena relación como entrenador, entonces puedes comenzar a hablar sobre mejoras. Después de todo, los entrenadores no existen solo para escuchar sobre los problemas de las personas. Todo su propósito es ayudar a las personas a mejorar. Y una gran parte de mejorar es establecer metas, que es algo en lo que un buen entrenador puede ayudar.

Entonces, ¿cómo trabajamos con alguien en sus objetivos?? Bien, eso podría comenzar preguntando sobre su motivación. Después de todo, los objetivos tienen que estar dirigidos a algo. Si alguien está motivado por la idea de obtener un ascenso, entonces los objetivos tienen que relacionarse con eso. Y eso subraya el hecho de que son los objetivos de la otra persona. No les fijamos metas. Les preguntamos sobre sus objetivos.. Entonces podemos ayudarlos a romper sus metas en objetivos más pequeños.

Por supuesto, Otro papel importante de un entrenador es alentar. Entonces, cuando ayudamos a alguien a establecer metas, estamos en una buena posición para mostrar confianza en su capacidad para cumplirlos. Y finalmente, podríamos preguntarles sobre sus próximos pasos. Es decir, ¿Cuáles son las actividades concretas que la persona realizará mientras intenta cumplir sus objetivos??

En el diálogo de hoy, nos reuniremos con dos abogados: Marion y Rachel. Marion ha estado entrenando a Rachel mientras aprende a ser una mejor abogada. En la lección anterior, escuchamos a Marion tratando de descubrir los desafíos de Rachel. Ahora la escucharemos ayudar a Rachel a establecer algunas metas.

Preguntas de escucha

1. ¿Sobre qué le pregunta Marion a Rachel al comienzo de la conversación??
2. ¿Qué objetivo a corto plazo identifica Rachel por sí misma??
3. ¿De qué dice Marion que está “segura”?” y no tiene “ninguna duda”?”

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BEP 352 – Entrenamiento de inglés de negocios 1: Necesita analisis

BEP 352 - Entrenamiento de inglés de negocios 1: Necesita analisis

Bienvenido de nuevo a Business English Pod para la lección de hoy sobre English for coaching.

Everyone understands the importance of a good coach in sports, but what about a good coach at work? De hecho, coaching is an important part of every manager’s job. Managing people isn’t just about telling them what to do and how to do it. A good manager helps employees develop and reach their full potential, just like in sports. And that requires an open and constructive coaching relationship.

Coaching involves an ongoing dialog between you and the employee. Together you’ll assess the situation, set goals, monitor those goals, and adjust your activities and objectives as you go along. Sí, I said “together.The 21st century manager isn’t the same as the 1980s manager. The relationship is different. You have to be the boss without being bossy. You need to maintain your authority and the employee’s autonomy at the same time. That’s a fine line to walk.

Coaching often begins with a needs analysis. Es decir, you’re meeting with an employee to figure out what is working well, what’s not working at all, and what can be improved. That conversation will involve a lot of open-ended questions. It will also involve showing empathy, which is an important part of leadership.

When you talk about the employee’s performance, it’s important to give very specific examples of behavior. It’s also important to ask for their perspective on those behaviors. Por último, you want to get the employee to agree about what his or her challenges are. Only then can you move on to talk about solutions.

En el diálogo de hoy, we’ll hear Marion, an experienced lawyer, coaching a younger lawyer named Rachel. Marion and Rachel are having an open discussion about Rachel’s performance, and trying to establish what her needs might be.

Preguntas de escucha

1. Why does Marion mention her own experience at her first job?
2. What example of Rachel’s performance does Marion bring up for discussion?
3. After assessing the problem, what does Marion ask Rachel at the end of the conversation?

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Habilidades 360 – Cómo obtener un bono de fin de año (2)

Inglés de negocios 360 - Cómo obtener un bono de fin de año (2)

Bienvenido de nuevo a Habilidades de inglés comercial 360 for today’s lesson on how to make sure you get a great year-end bonus.

When I say “bonus,” I’m not talking about a Christmas card from the boss with a $20 gift certificate for Starbucks. I’m not talking about tokens of appreciation. I’m talking about a nice fat year-end bonus that says your employer believes you’re worth investing in.

En nuestra última lección, I talked about how to demonstrate your value through your approach to work. Hoy, I want to focus not just on your approach, but on the work itself. When all is said and done, it’s your performance that will be valued above all else. So how can you show that?

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Habilidades 360 – Cómo obtener un bono de fin de año (1)

Inglés de negocios 360 - Cómo obtener un bono de fin de año (1)

Bienvenido de nuevo a Habilidades de inglés comercial 360 for today’s lesson on how to secure a great year-end bonus.

We all know that money’s not the only workplace incentive, but it sure is an effective one. Nothing beats a nice cheque at the end of the year to say “thanks for all the hard work.That bonus can help us enjoy the holiday season more, and feel better about heading back to the office when the holiday is over.

Entonces, how can you make sure you get that bonus? Or how can you increase the size of your bonus? Bien, en primer lugar, if you just started thinking about this now, you might be out of luck. You can’t just suck up to your boss in December and expect to be rewarded. If you’re looking for an easy workaround to hard work, I’m sorry to disappoint you.

And if you think that you deserve a bonus because you showed up on time every day and never ducked out early, then think again. If you make hamburgers at McDonalds, then your employer pays you for your time, in the form of a wage. But in professional settings, where people earn salaries, it’s not your time that your employer pays for. It’s your value.

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BEP 345 – Inglés de gestión: La resolución de conflictos (2)

BEP 345 Lección - Inglés de gestión: La resolución de conflictos (2)

Bienvenido de nuevo a Business English Pod para la lección de hoy sobre resolving conflict in the workplace.

Conflict happens. There’s no way around it. But not everyone has the same attitude toward conflict. Some people run from it, or refuse to even admit it exists. Other people acknowledge it but simply hope it goes away on its own. And some people are able to approach it with confidence, dealing with it openly and honestly.

The first step in conflict resolution is for the people involved to sit down and try to work it out themselves. But that doesn’t always work, and in many cases it takes a third party to attempt to find solutions. That third party might be a peer, o colega. But mostly it’s a manager or leader. De hecho, helping mediate conflict between people is an important function of a manager.

Effective mediation is a tricky business. You need to help people have the open and honest conversations that they might not be able to have on their own. Part of that involves ensuring each person has their turn to speak. One of your aims, por supuesto, is common understanding, so you may need to encourage empathy and confirm understanding at different steps along the way.

As a conflict mediator, your ultimate aim it to find a solution. Para hacer eso, you’ll want to have people agree on a common goal. You may also ask them to focus on positive actions, rather than negative ones. Positive actions are more solution-focused.

En el diálogo de hoy, we’ll continue hearing about a conflict between Trevor and Andrew, two retail managers in the same company. Trevor has tried talking with Andrew about their personal conflict, but they haven’t been able to reach a clear solution. So their boss Ann has stepped in as a third-party to help resolve the conflict.

Preguntas de escucha

1. What does Ann do when Trevor interrupts Andrew at the start of the dialog?
2. After Andrew explains his side of the story, what does Ann ask Trevor?
3. What is the common goal for the solution Ann proposes?

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