Una nueva versión de esta lección está disponible aquí.: MPA 22c – Teléfono Inglés: Realizar consultas
En esta lección de podcast de inglés de negocios, continuamos nuestra serie sobre cómo realizar llamadas telefónicas en inglés, analizando cómo abordar problemas técnicos y aclarar información mediante preguntas de opción alternativa.. Esta técnica de interrogatorio es útil cuando necesitas aclarar información importante o tomar una decisión..
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So far You are meeting the needs with some really good listenings and study notes.
A little question could we have study notes for BEP 22 AND 23
Here is the links for BEP 22 y 23 study notes. :)
http://www.businessenglishpod.com/learningcenter2/2006/11/13/bep-22-transcript-telephoning-handling-enquiries-and-technical-problems/
http://www.businessenglishpod.com/learningcenter2/2006/11/29/bep-23-telephoning-handling-a-difficult-customer/
I am from Burundi and also now teach English. These lessons have been a great help to me.
Gracias :(. Amber.
What does George say after “the radios are to be shipped you in one shipment after all”¦.”? I tried to catch that over and over again, but I couldn’t. Gracias.
Aki, he says “after all of them are built.” Best of Luck !!!
gracias!
this is an amazing website! i love it!
This is awe-fully awesome!
I need to know what he says between 3:32 y 3:33.
Quiero decir, right after he says, “De acuerdo, Correcto. X as in X-ray, V as in Victor, 9582