This is the second in a two-part lesson on motivating your team.
There are many strategies you can use to motivate people. One way is to reward them. This reward can be emotional, such as acknowledgement or praise for a job well done. Or, it can be more concrete, like a cash bonus or a prize.
In this lesson, we’ll look at motivation through rewards. We’ll discuss how to acknowledge your teamâ€™s efforts and give praise. We’ll also look at how to introduce challenges, friendly competition, and incentives. Finally, we’ll talk about some ways to finish up a meeting so that your team feels energized for the work ahead.
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This is the second in a two-part series on resolving conflict, in which we’ve been focusing on solving everyday disagreements in the office. Ben, a new training specialist at a manufacturing company, feels that he is doing an unfair share (that is, too much) of the work in his department. Gerry, Ben’s manager, talks with him to solve the problem.
In this two-part series on resolving conflict, weâ€™ll be studying useful language for discussing and resolving disagreements.
This is the second in a two-part Business English Pod series on questioning techniques. Last time in BEP 64 we looked at making small talk and gathering information with open questions, getting specific information with probing questions and guiding the conversation by showing interest.
This time weâ€™ll learn several more advanced questioning techniques, including direct questions, to get information from someone who is being uncommunicative, reflective questions, to guide the conversation, and hypothetical questions, to suggest possible action. Together these techniques form a series that can be used to drill down to the information you need.
Listening Quiz: BEP 65 ADV – Advanced Questioning Techniques (Part 2)
1) LCD TVs produce a lot of heat. Why is this important to Bradâ€™s sales pitch?
Forrest and Brown produces a line of conformal coatings which are highly resistant to heat, but safer and more environmentally friendly to use.
2) What are Andyâ€™s main priorities in selecting conformal coatings to protect the circuit boards Stratos produces?
Brad identifies durability as one of Andyâ€™s main concerns. Andy also mentions environmental and worker safety.
3) What are the main good points of the coating that Brad wishes to sell to Andy?
It uses a room temperature cure, that is, it does not require the use of extra heat in the application process. Also, there is little or no outgassing, that is the creation of harmful gases during application. Thus, it is safer to use.
Questions are an important part of almost every conversation. So being able to ask good questions is critical to communication. How can we make our questioning more effective and efficient? In this two-part Business English Podcast series weâ€™ll be looking at some answers.
The communication skills weâ€™ll be learning can be used in any situation, but weâ€™ll be focusing in on an area where questioning techniques are particularly important: needs analysis. This refers to analyzing the needs of a customer as part of the sales process. Weâ€™ll study a series of questioning techniques that can be used to â€œdrill down toâ€ â€“ that is, get to or uncover â€“ the information you want.
Listening Quiz: BEP 64 ADV – Advanced Questioning Techniques (Part 1)
1) What does Brad think of the Stratosâ€™ facility?
Apparently he hasnâ€™t had time yet to visit the production line, but he says the people heâ€™s met are â€œgreat.â€
2) How long has Stratos been located in its current location?
About three years.
3) How long has Stratos been located in its current location?
All sorts of home appliances and consumer electronics, including everything from TVs and coffee machines to ac/dc converters and power supplies.