Questions are an important part of almost every conversation. So being able to ask good questions is critical to communication. How can we make our questioning more effective and efficient? In this two-part Business English Podcast series we’ll be looking at some answers.

The communication skills we’ll be learning can be used in any situation, but we’ll be focusing in on an area where questioning techniques are particularly important: needs analysis. This refers to analyzing the needs of a customer as part of the sales process. We’ll study a series of questioning techniques that can be used to “drill down to” – that is, get to or uncover – the information you want.

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Study Notes	Phrases & Practice	BEP 64 ADV Questioning Techniques – Quiz BEP 64 ADV Questioning Techniques – Gap-fill BEP 64 ADV – Online Transcript & Vocabulary BEP 64 ADV Questioning Techniques – Language 1 BEP 64 ADV Questioning Techniques – Language 2 BEP 64 ADV Questioning Techniques – Vocabulary

Listening Quiz: BEP 64 ADV – Advanced Questioning Techniques (Part 1)

1) What does Brad think of the Stratos’ facility?

Apparently he hasn’t had time yet to visit the production line, but he says the people he’s met are “great.”

2) How long has Stratos been located in its current location?

About three years.

3) How long has Stratos been located in its current location?

All sorts of home appliances and consumer electronics, including everything from TVs and coffee machines to ac/dc converters and power supplies.