BEP 94 ADV (Study Notes & Exercises) – Resolving Conflict 1

In this two-part series on resolving conflict, we’ll be studying useful language for discussing and resolving disagreements.

We will be focusing not on major conflicts between companies or inside organizations, but rather on the everyday sort of disagreements that all of us have to deal with to be successful in our work.

Listening Questions

1) Gerry says he wants to “sit down informally and thrash things out a little.” What do you think this means?

2) A strain is something that is tiring and, perhaps, irritating. What does Gerry say is “getting to be kind of a strain?”

3) What solution does Gerry propose?

Premium Members

Online activities (Members / Free Trial)

MP3 free download business English podcast lessons - workplace English training dialogs, examples phrases, explanations and ESL speaking practice Podcast Resloving Conflict (Part 1) – Listening Quiz
  Resloving Conflict (Part 1) – Gap-fill Exercise
MP3 business English review podcast - practice dialog, useful phrases and ESL speaking practice Phrase-Cast Resloving Conflict (Part 1) – Dialog & Vocabulary
  Resloving Conflict (Part 1) – Identifying the Problem
PDF Lesson transcripts, dialogs, useful language, example phrases, and ESL language practice exercises Study Notes Resloving Conflict (Part 1) – Active Listening
  Resloving Conflict (Part 1) – Showing Sympathy
MP3 business English review podcast - practice dialog, useful phrases and ESL speaking practice Teachers/Groups Resloving Conflict (Part 1) – Making a Suggestion
Email for info Resloving Conflict (Part 1) – Vocabulary Review
    Resloving Conflict (Part 1) – Flashcards

Leave a Reply