BEP 95 ADV (Study Notes & Activities) – Resolving Conflict 2

This is the second in a two-part series on resolving conflict, in which we’ve been focusing on solving everyday disagreements in the office. Ben, a new training specialist at a manufacturing company, feels that he is doing an unfair share (that is, too much) of the work in his department. Gerry, Ben’s manager, talks with him to solve the problem.

In this episode, we’ll pay attention to how Gerry and Ben work together to come up with a solution. In particular, we’ll focus on how they state common goals, raise concerns, and agree action.


Listening Questions

1) What solution does Ben propose?

2) In which area does Ben feel he could make a real contribution?

3) What action do Ben and Gerry agree on?

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MP3 free download business English podcast lessons - workplace English training dialogs, examples phrases, explanations and ESL speaking practice Podcast Resloving Conflict (Part 2) – Listening Quiz
  Resloving Conflict (Part 2) – Gap-fill Exercise
MP3 business English review podcast - practice dialog, useful phrases and ESL speaking practice Phrase-Cast Resloving Conflict (Part 2) – Dialog & Vocabulary
  Resloving Conflict (Part 2) – Stating Common Goals
PDF Lesson transcripts, dialogs, useful language, example phrases, and ESL language practice exercises Study Notes Resloving Conflict – Raising Concerns & Agreeing Action
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MP3 business English review podcast - practice dialog, useful phrases and ESL speaking practice Teachers/Groups Resloving Conflict (Part 2) – Vocabulary Review
Email for info Resloving Conflict (Part 2) – Flashcards
   

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