Category Archives: Advanced

BEP 154 ADV – Motivating Your Team 2

This is the second in a two-part lesson on motivating your team.

There are many strategies you can use to motivate people. One way is to reward them. This reward can be emotional, such as acknowledgement or praise for a job well done. Or, it can be more concrete, like a cash bonus or a prize.

In this lesson, we’ll look at motivation through rewards. We’ll discuss how to acknowledge your team’s efforts and give praise. We’ll also look at how to introduce challenges, friendly competition, and incentives. Finally, we’ll talk about some ways to finish up a meeting so that your team feels energized for the work ahead.

Members: Study Notes | Online Practice | PhraseCast

BEP 123 ADV (Study Notes) – Negotiations: Closing the Deal

In the concluding episode of our Business English Podcast series on negotiating in English, we’re going to look at closing the deal.

Success! The hard work of negotiation has paid off. You’ve reached agreement. Now it’s time to close the deal. In this episode, we’ll study skills and language for the final stage of the discussion. In particular, we’ll focus on summarizing details, tying up loose ends, reinforcing the relationship and adopting a positive style. We’ll see that the end of talks presents a great opportunity to build stronger partnerships.

In this show, we will look at two short dialogs that demonstrate different styles of negotiation. In the first, a construction materials supplier, Tony, calls his customer, Paul, to agree to the terms of a deal. In the second, a general manager, Maxine, calls the owner of another company, Peter, to tell him that her board of directors has agreed to buy his company.

Listening Questions:
1. In the first dialog, what does the supplier, Tony, want to confirm with his customer, Paul?
2. What kind of positive language do Tony and Paul use at the end of the dialog to reinforce the relationship?
3. In the second dialog, does Maxine say that the board has agreed to Peter’s suggested price?
4. From the conversation, does it sound as though Peter will continue to work at his company through the merger?

Premium Members: Study Notes | Online Exercises | PhraseCast

BEP 122 ADV (Study Notes) – Negotiations: Overcoming Blockage

Preview the new Flash quizzes (opens in new window): Launch Flash Quiz

In today’s podcast on negotiation skills, we will discuss how to overcome blockage in a negotiation. In particular, we’ll focus on identifying stumbling blocks, exploring alternatives, and moving towards agreement.

Usually we think of blockage in terms of stumbling blocks, or obstacles, to agreement. But blockage can also be any impediment to creating maximum value. In other words, we’re not only interested in removing obstacles to a deal but also in removing obstacles to a better deal. Doing this successfully often requires thinking outside the box, that is, thinking creatively.

Listening Questions:

1) How does Peter suggest restarting talks with Maxine?

2) What does Peter identifying as the main stumbling block to a deal?

3) What does Peter mean when he says, “It’s not a question of growth for us, it’s a question of survival.”

4) What is Peter’s key insight that enables Maxine and him to overcome their blockage?

Premium Members

Online activities (Members / Free Trial)

MP3 free download business English podcast lessons - workplace English training dialogs, examples phrases, explanations and ESL speaking practice Podcast Overcoming Obstacles – Listening Quiz
  Overcoming Obstacles – Gap-fill Exercise
MP3 business English review podcast - practice dialog, useful phrases and ESL speaking practice Phrase-Cast Overcoming Obstacles – Dialog & Vocabulary
  Overcoming Obstacles – Restarting Talks
PDF Lesson transcripts, dialogs, useful language, example phrases, and ESL language practice exercises Study Notes Overcoming Obstacles – Identifying Obstacles
  Overcoming Obstacles – Exploring Alternatives
MP3 business English review podcast - practice dialog, useful phrases and ESL speaking practice Teachers/Groups Overcoming Obstacles – Taking Action
Email for info Overcoming Obstacles – Vocabulary Review
  Overcoming Obstacles – Flashcards

BEP 121 ADV (Study Notes) – Negotiations: Bargaining

In this Business English Podcast episode, we’ll study the skills and language of bargaining. This podcast is part of an ongoing series on negotiation skills.

Bargaining is the process of swapping or trading concessions – in other words, “You give me something, and I’ll give you something in return.” This is also called making offers and counter-offers. The goal is to reach a compromise – a result in which both sides benefit.
Continue reading