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BEP 121 ADV (Study Notes) – Negotiations: Bargaining

In this Business English Podcast episode, we’ll study the skills and language of bargaining. This podcast is part of an ongoing series on negotiation skills.

Bargaining is the process of swapping or trading concessions – in other words, “You give me something, and I’ll give you something in return.” This is also called making offers and counter-offers. The goal is to reach a compromise – a result in which both sides benefit.
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BEP 120 INT (Study Notes) – Telephoning: Checking on an Order

In this episode we’re going to look at ways to check on the progress of an order over the telephone. In particular we’ll examine the language you can use to identify yourself quickly on a direct call, asking to check on an order, letting a caller know you’re checking, explaining the status of an order, reassuring a customer by offering to check and offering to call a customer back.
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BEP 119 INT (Study Notes) – Telephoning: Making an Appointment

In this Business English Podcast, we’ll be looking at the language used to make appointments on the telephone.

The language topics we’ll cover include stating the relationship, requesting a meeting and talking about the purpose of meeting, and discussing your schedule. We’ll also examine suggesting a meeting time, politely agreeing and disagreeing, and creating goodwill.

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VV 08 (Study Notes) – Project Management (Part 2)

Video Vocab is a series of short videos explaining the meaning of important business terms related to many of the topics that are part of every day business conversations.

We continue our look at the vocabulary related to project management by looking at the words used to describe a project timeline. First we’ll hear a short article introducing the topic and then we’ll go though each word in detail with some example sentences to show how you can use the words. At the end of the video you’ll have a chance to review practice your new vocabulary.

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