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This is the second in a two-part series on softening negative replies. Last time you worked on softening negative replies in conversation to keep the atmosphere friendly and cooperative.
In this Business English Pod lesson, we’ll be looking at refusing requests and disagreeing politely.
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 Study Notes |
 Phrases & Practice |
BEP 50: Softening Negative Replies 2 – Quiz BEP 50 – Softening Negative Replies 2 – Gap-fill |
Listening Quiz: (Click a question to see the answer)
1) Why is the GM of Avitek unable to meet with Nick on Thursday?