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BEP 124 – Travel English: 签出酒店

Learn English for travel and language for checking out of a hotel in English.

一月 3, 2009

BEP 88 – 打电话: 预订旅游票

In this intermediate Business English lesson, we will practice useful vocabulary and language for making airplane and hotel arrangements on…

行进 8, 2008

BEP 80 – Travel English: 入住酒店

Checking in to hotels is another important part of travel, whether it's for business or for pleasure. This episode follows…

一月 13, 2008

BEP 79 – Travel: 预订酒店

Today's Business English Podcast lesson is on making a hotel reservation.

一月 6, 2008

BEP 54 – Customer Service: 处理投诉 2: 解决投诉

This is the second in a two-part Business English Pod series on handling angry customers on the telephone. In today's…

六月 23, 2007

BEP 53 – Customer Service: 处理投诉 1: 移情

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality…

六月 19, 2007

BEP 23 – 打电话: 处理困难的客户

在最近的商务英语播客中 (BEP 22), we looked at how to deal with technical problems when speaking on…

十一月 29, 2006