BEP 111 ADV (Study Notes) – Negotiations: Building Relationships

This podcast is part of an ongoing series on negotiation skills for ESL. Throughout the series we’ll follow two scenarios: The first will look at a more strategic style of negotiation involving a proposed merger between two telecoms providers and the second will focus on a simpler, bargaining style negotiation between a purchasing agent and an industrial supplier.

In this episode, based on the first scenario, we’re going to look at the importance of building relationships between both parties. In negotiation, establishing a good relationship based on trust makes it possible to jointly search for creative solutions, to overcome blockage and even to turn conflict into a productive force.

Listening Questions

1) Have Peter and Maxine met before?

2) What does Peter say is his and Maxine’s “biggest overlapping concern?”

3) How does Peter bring up the subject of a possible merger between his and Maxine’s company?

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  1. Pingback: BEP 111 ADV - Negotiations: Relationship Building | Business English Pod :: The Business English Podcast for ESL Workplace English Training

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