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BEP 124 – Travel English: Salida de un hotel

Learn English for travel and language for checking out of a hotel in English.

Enero 3, 2009

BEP 88 - Telefonear: Reservar un billete de viaje

In this intermediate Business English lesson, we will practice useful vocabulary and language for making airplane and hotel arrangements on…

Marzo 8, 2008

BEP 80 – Travel English: Registrarse en un hotel

Checking in to hotels is another important part of travel, whether it's for business or for pleasure. This episode follows…

Enero 13, 2008

BEP 79 – Travel: Hacer una reserva de hotel

Today's Business English Podcast lesson is on making a hotel reservation.

Enero 6, 2008

BEP 54 – Customer Service: Tramitación de las reclamaciones 2: Resolviendo la queja

This is the second in a two-part Business English Pod series on handling angry customers on the telephone. In today's…

Junio 23, 2007

BEP 53 – Customer Service: Tramitación de las reclamaciones 1: empatizar

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality…

Junio 19, 2007

BEP 23 - Telefonear: Manejar a un cliente difícil

En un reciente podcast de inglés comercial (BEP 22), we looked at how to deal with technical problems when speaking on…

Noviembre 29, 2006