Customer Service

English for Customer Service. Business English lessons for Customer Service English. Improve your customer service English skills.

BEP 21 B – Telephone English: Taking and Leaving a Message

BEP 21 B – Telephone English: Taking and Leaving a Message

Learn Business English for taking and leaving a telephone message.

January 17, 2016

BEP 21 A – Answering a Telephone Call in English

Learn Business English for starting a telephone call and answering the phone professionally.

January 10, 2016

BEP 261 – Complaining on the Telephone 2

Learn Business English for getting results when making a complaint over the phone.

November 16, 2014

BEP 260 – Complaining on the Telephone 1

Learn Business English for making a complaint over the phone.

November 9, 2014

BEP 240 – Telephoning: Tech Support English (3)

Learn language and techniques for handling tech support calls and solving problems on the phone.

October 13, 2013

BEP 239 – Telephoning: Tech Support English (2)

Learn Business English language and techniques for handling a tech support call.

October 6, 2013

BEP 238 – Telephoning: Tech Support English (1)

In this Business English Pod lesson, we look at language and skills for handling a tech support telephone call.

September 29, 2013

Skills 360 – How to Get Good Customer Service (2)

Learn how to get good customer service in this Business english Skills 360 lesson.

March 3, 2013

Skills 360 – How to Get Good Customer Service (1)

Welcome back to Skills 360 for today's lesson on how to get good customer service. You probably know what bad…

February 24, 2013