고객 서비스

BEP 124 – Travel English: 호텔 체크 아웃

Learn English for travel and language for checking out of a hotel in English.

1월 3, 2009

BEP 88 – 전화: 여행 티켓 예약

In this intermediate Business English lesson, we will practice useful vocabulary and language for making airplane and hotel arrangements on…

3월 8, 2008

BEP 80 – Travel English: 호텔 체크인

Checking in to hotels is another important part of travel, whether it's for business or for pleasure. This episode follows…

1월 13, 2008

BEP 79 – Travel: 호텔 예약하기

Today's Business English Podcast lesson is on making a hotel reservation.

1월 6, 2008

BEP 54 – Customer Service: 불만 처리 2: 불만 해결

This is the second in a two-part Business English Pod series on handling angry customers on the telephone. In today's…

6월 23, 2007

BEP 53 – Customer Service: 불만 처리 1: 공감

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality…

6월 19, 2007

BEP 23 – 전화: 어려운 고객 취급

최근 비즈니스 영어 팟 캐스트에서 (BEP 22), we looked at how to deal with technical problems when speaking on…

십일월 29, 2006