Telephone English

BEP 162 – Dealing with Customers on the Phone 2

Learn Business English for handling customer enquiries on the phone.

May 22, 2010

BEP 157 – Dealing with an Angry Caller (Part 1)

Learn how to deal with an angry caller over the phone in English.

April 11, 2010

BEP 140 – Dealing with Problems over the Phone

Learn Business English for discussing problems on the phone.

August 29, 2009

BEP 132 – Job Interviews: Telephone Screening Interview

Learn English Interview skills to taking part in a screening interview with a recruiter.

May 17, 2009

BEP 120 – Telephoning: Checking on an Order

Learn Business English for making an enquiry on the phone.

October 18, 2008

BEP 119 – Telephoning: Making an Appointment

Learn Business English for Making an Appointment on the Phone.

October 11, 2008

BEP 89 – Telephoning: Making Arrangements

In this Business English lesson we're going to look at useful language for making arrangements by telephone.

March 15, 2008