Müşteri servisi

BEP 124 – Travel English: Otelden Çıkış Yapmak

Learn English for travel and language for checking out of a hotel in English.

Ocak 3, 2009

BEP 88 – Telefon: Seyahat Bileti Rezervasyonu

In this intermediate Business English lesson, we will practice useful vocabulary and language for making airplane and hotel arrangements on…

Mart 8, 2008

BEP 80 – Travel English: Bir Otele Giriş Yapmak

Checking in to hotels is another important part of travel, whether it's for business or for pleasure. This episode follows…

Ocak 13, 2008

BEP 79 – Travel: Otel Rezervasyonu Yapma

Today's Business English Podcast lesson is on making a hotel reservation.

Ocak 6, 2008

BEP 54 – Customer Service: Şikayetleri Ele Alma 2: Şikayeti Çözme

This is the second in a two-part Business English Pod series on handling angry customers on the telephone. In today's…

Haziran 23, 2007

BEP 53 – Customer Service: Şikayetleri Ele Alma 1: Empati yapmak

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality…

Haziran 19, 2007

BEP 23 – Telefon: Zor Bir Müşteriyle Başa Çıkmak

Yeni İş İngilizcesi Podcast'lerinde (BEP 22), we looked at how to deal with technical problems when speaking on…

Kasım 29, 2006