{"id":80,"date":"2006-11-08T19:13:16","date_gmt":"2006-11-08T11:13:16","guid":{"rendered":"http:\/\/www.businessenglishpod.com\/learningcenter2\/2006\/11\/08\/bep-21-transcript-telephoning-opening-calls-and-taking-messages\/"},"modified":"2007-11-18T19:33:34","modified_gmt":"2007-11-18T11:33:34","slug":"bep-21-transcript-telephoning-opening-calls-and-taking-messages","status":"publish","type":"post","link":"https:\/\/www.businessenglishpod.com\/learningcenter2\/2006\/11\/08\/bep-21-transcript-telephoning-opening-calls-and-taking-messages\/","title":{"rendered":"BEP 21 (Transcript) &#8211; Telephoning: Opening Calls and Taking Messages"},"content":{"rendered":"<p>This is an intermediate level Business English Podcast on making telephone calls in English. Some of the key language phrases we cover in this episode are: identifying yourself and the caller, stating the purpose of your call and leaving a message.<\/p>\n<p>These telephone calls are about a contract between a large aircraft company and one of its suppliers, also known as a subcontractor.  The contracts department from the client is calling to ask about a proposal it is expecting from the supplier for a new contract.  Time is very short for all the proposals to be received, and so far, the aircraft company hasn&#8217;t received anything from this supplier.<\/p>\n<p>Related Podcasts: <b><a href=\"http:\/\/www.businessenglishpod.com\/2006\/11\/13\/bep-22-telephoning-handling-enquiries-and-technical-problems\/\">BEP 22 <\/a> and <a href=\"http:\/\/www.businessenglishpod.com\/2006\/11\/29\/bep-23-telephoning-handling-a-difficult-customer\/\">BEP 23 <\/a><\/b><br \/>\nKey Language: handling enquiries and clarifcation techniques.<\/p>\n<p>Follow this link for the complete telephone alphabet:<br \/>\n<a href=\"http:\/\/www.dynamoo.com\/technical\/nato-phonetic-alphabet.pdf\">http:\/\/www.dynamoo.com\/technical\/nato-phonetic-alphabet.pdf<\/a><\/p>\n<p><b><a href=\"http:\/\/www.businessenglishpod.com\/learningcenter\/StudyNotes\/BEP021SN-Telephoning1.pdf\">Transcript &amp; Study Notes.<\/a><\/b><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This is an intermediate level Business English Podcast on making telephone calls in English. Some of the key language phrases we cover in this episode are: identifying yourself and the caller, stating the purpose of your call and leaving a message. These telephone calls are about a contract between a large aircraft company and one [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[9,10,13],"tags":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.businessenglishpod.com\/learningcenter2\/wp-json\/wp\/v2\/posts\/80"}],"collection":[{"href":"https:\/\/www.businessenglishpod.com\/learningcenter2\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.businessenglishpod.com\/learningcenter2\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.businessenglishpod.com\/learningcenter2\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.businessenglishpod.com\/learningcenter2\/wp-json\/wp\/v2\/comments?post=80"}],"version-history":[{"count":0,"href":"https:\/\/www.businessenglishpod.com\/learningcenter2\/wp-json\/wp\/v2\/posts\/80\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.businessenglishpod.com\/learningcenter2\/wp-json\/wp\/v2\/media?parent=80"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.businessenglishpod.com\/learningcenter2\/wp-json\/wp\/v2\/categories?post=80"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.businessenglishpod.com\/learningcenter2\/wp-json\/wp\/v2\/tags?post=80"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}