{"id":65,"date":"2007-10-22T18:20:56","date_gmt":"2007-10-22T10:20:56","guid":{"rendered":"http:\/\/www.businessenglishpod.com\/learningcenter2\/2007\/10\/22\/bep-69-int-transcript-and-exercises-telephoning-leaving-a-message\/"},"modified":"2007-10-22T18:20:56","modified_gmt":"2007-10-22T10:20:56","slug":"bep-69-int-transcript-and-exercises-telephoning-leaving-a-message","status":"publish","type":"post","link":"https:\/\/www.businessenglishpod.com\/learningcenter2\/2007\/10\/22\/bep-69-int-transcript-and-exercises-telephoning-leaving-a-message\/","title":{"rendered":"BEP 69 INT (Transcript and Exercises) – Telephoning: Leaving a Message"},"content":{"rendered":"
People are busy. When you telephone people, they often aren’t there to take your call, so you need to leave a message. And almost everyone has to answer the telephone and take a message sometimes. Doing so professionally leaves a good impression on your customers, colleagues and boss.<\/p>\n
In this business English podcast lesson we will hear a bad example and a good example of taking and leaving a telephone message.<\/p>\n
Justin Thomas is with Trivesco, a major shipyard, or maker of ships. He is calling Sylvie Peterson at Daneline, a shipping company. Sylvie is a sales and purchase (S&P) broker. A broker is a middleman or negotiator. Sylvie specializes in negotiating the purchase of “newbuildings” or newly built ships. Amy, the receptionist, answers the phone. <\/p>\n
Key Language<\/strong>: Telephoning, Checking Back & Confirming<\/p>\n