{"id":15,"date":"2007-05-16T05:21:46","date_gmt":"2007-05-16T12:21:46","guid":{"rendered":"http:\/\/www.businessenglishpod.com\/learningcenter2\/2007\/05\/16\/bep-48-adv-cold-calling-dealing-with-objections-and-closing-the-call\/"},"modified":"2007-07-20T22:46:29","modified_gmt":"2007-07-20T14:46:29","slug":"bep-48-adv-cold-calling-dealing-with-objections-and-closing-the-call","status":"publish","type":"post","link":"https:\/\/www.businessenglishpod.com\/learningcenter2\/2007\/05\/16\/bep-48-adv-cold-calling-dealing-with-objections-and-closing-the-call\/","title":{"rendered":"BEP 48 (Transcript &#038; Exercises) &#8211; Cold Calling: Dealing with Objections and Closing the Call"},"content":{"rendered":"<p><a href=\"http:\/\/www.businessenglishpod.com\/wordpress\/podpress_trac\/web\/157\/0\/BEP048ADV-Cold_Calling3.mp3\">Download BEP 48 ADV &#8211; Cold Calling: Dealing with Objections<\/a><\/p>\n<p>This is the last in our three-part Business English Podcast series on cold calling. In this lesson, we&#8217;ll learn how to deal with several typical kinds of objections that a potential customer might raise.<\/p>\n<table width=\"100%\" height=\"120\" border=\"0\" align=\"center\" cellpadding=\"0\" cellspacing=\"1\">\n<tr>\n<td height=\"30\" colspan=\"2\" align=\"left\" bgcolor=\"#FFFFFF\"><strong>Premium Members <\/strong> <a href=\"http:\/\/www.businessenglishpod.com\/aMember\/member.php\">(Sign up for access)<\/a>:<\/td>\n<td bgcolor=\"#FFFFFF\"><strong>Online activities:<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"25%\" align=\"center\" bgcolor=\"#FFFFFF\"><img loading=\"lazy\" decoding=\"async\" src=\"\/images\/icon_pdf2_1.gif\" width=\"45\" height=\"53\" \/><br \/>\n    <strong><a href=\"http:\/\/www.businessenglishpod.com\/learningcenter\/StudyNotes\/BEP048SN-Cold_Calling-Objections.pdf\">Study Notes<\/a> <\/strong><\/td>\n<td width=\"25%\" align=\"center\" bgcolor=\"#FFFFFF\"><img loading=\"lazy\" decoding=\"async\" src=\"\/images\/icon_MP3_1.gif\" width=\"45\" height=\"53\" \/><br \/>\n    <strong><a href=\"http:\/\/www.businessenglishpod.com\/learningcenter\/PhraseCasts\/BEP048PC.mp3\">Phrases &amp; Practice<\/a><\/strong><\/td>\n<td bgcolor=\"#FFFFFF\"><a href=\"http:\/\/www.businessenglishpod.com\/learningcenter\/Exercises\/BEP48QIZ.html\">BEP 48: Dealing with Objections and Closing the Call &#8211; Quiz<\/a><br \/>\n<br \/>\n<a href=\"http:\/\/www.businessenglishpod.com\/learningcenter\/Exercises\/BEP48CLZ.html\">BEP 48: Dealing with Objections and Closing the Call &#8211; Gap-fill<\/a><\/td>\n<\/tr>\n<\/table>\n<p><script>\nfunction showhide(id){\n\tif (document.getElementById){\n\t\tobj = document.getElementById(id);\n\t\tif (obj.style.display == \"none\"){\n\t\t\tobj.style.display = \"\";\n\t\t} else {\n\t\t\tobj.style.display = \"none\";\n\t\t}\n\t}\n}\n<\/script><br \/>\n<strong>Listening Quiz:<\/strong> (Click a question to see the answer)<\/p>\n<h4><a href=\"https:\/\/www.businessenglishpod.com\/2007\/05\/16\/bep-48-adv-cold-calling-dealing-with-objections-and-closing-the-call\/\">BEP 48 ADV &#8211; Cold Calling: Dealing with Objections and Closing the Call<\/a><\/h4>\n<p><a href=\"#\" onClick=\"showhide('24'); return(false);\"><strong>1)<\/strong>\tWhen Steve asks for an appointment, what is Linda&#8217;s first response?<\/p>\n<div style=\"display: none;\" id=\"24\">\n<font color=\"#ff0000\"><strong> &#8220;Maybe just send me a brochure.&#8221; Instead of meeting with Steve, she just wants to see some promotional material.<\/strong><\/font>\n<\/div>\n<p><a href=\"#\" onClick=\"showhide('25'); return(false);\"><strong>2)<\/strong>\tWhat is Linda&#8217;s second objection?<\/p>\n<div style=\"display: none;\" id=\"25\">\n<font color=\"#ff0000\"><strong> She says she is very busy; she doesn&#8217;t have time. This is a very common objection, so you should be ready for this one.<\/strong><\/font>\n<\/div>\n<p><a href=\"#\" onClick=\"showhide('26'); return(false);\"><strong>3)<\/strong>\tHow does Steve deal with Linda&#8217;s objections?<\/p>\n<div style=\"display: none;\" id=\"26\">\n<font color=\"#ff0000\"><strong> Obviously each objection requires a slightly different approach, but you notice that Steve deals with each objection briefly and respectfully. He acknowledges Linda&#8217;s concern, then turns around and asks for an appointment again. <\/strong>To use a tennis analogy that is common in business, this is &#8220;leaving the ball in Linda&#8217;s court.&#8221;<\/font>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Download BEP 48 ADV &#8211; Cold Calling: Dealing with Objections This is the last in our three-part Business English Podcast series on cold calling. In this lesson, we&#8217;ll learn how to deal with several typical kinds of objections that a potential customer might raise. Premium Members (Sign up for access): Online activities: Study Notes Phrases [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[11,14,13],"tags":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.businessenglishpod.com\/learningcenter2\/wp-json\/wp\/v2\/posts\/15"}],"collection":[{"href":"https:\/\/www.businessenglishpod.com\/learningcenter2\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.businessenglishpod.com\/learningcenter2\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.businessenglishpod.com\/learningcenter2\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.businessenglishpod.com\/learningcenter2\/wp-json\/wp\/v2\/comments?post=15"}],"version-history":[{"count":0,"href":"https:\/\/www.businessenglishpod.com\/learningcenter2\/wp-json\/wp\/v2\/posts\/15\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.businessenglishpod.com\/learningcenter2\/wp-json\/wp\/v2\/media?parent=15"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.businessenglishpod.com\/learningcenter2\/wp-json\/wp\/v2\/categories?post=15"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.businessenglishpod.com\/learningcenter2\/wp-json\/wp\/v2\/tags?post=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}