Communication溝通
BEP 95 ADV (Study Notes & Activities) - Resolving Conflict 2 bep 95副（學習筆記及活動） -解決衝突的2
This is the second in a two-part series on resolving conflict, in which we’ve been focusing on solving everyday disagreements in the office.這是第二個在兩個部分的一系列關於解決衝突，在這方面，我們已經著眼於解決分歧，每天在辦公室裡。 Ben, a new training specialist at a manufacturing company, feels that he is doing an unfair share (that is, too much) of the work in his department.本，一個新的培訓專家在一個製造公司，認為他這樣做是不公平的份額（即，太多）的工作在他處。 Gerry, Ben’s manager, talks with him to solve the problem.格里，本的經理人，與他會談，來解決這個問題。
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BEP 94 ADV (Study Notes & Exercises) - Resolving Conflict 1 bep 94副（學習筆記＆演習） -解決衝突的一
In this two-part series on resolving conflict, we’ll be studying useful language for discussing and resolving disagreements.在這兩個部分的一系列關於解決衝突，我們將學習有用的語言，討論和解決分歧。
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BEP 65 ADV (Transcript & Exercises) - Questioning Techniques (Part 2) bep 65副（全文＆演習） -問話技術（第2部分）
This is the second in a two-part Business English Pod series on questioning techniques.這是第二個在兩個部分商務英語莢果一系列關於訊問的技巧。 Last time in最後一次在 BEP 64 bep 64 we looked at making small talk and gathering information with open questions, getting specific information with probing questions and guiding the conversation by showing interest.我們期待在小對話和蒐集資料，與開放的問題，獲得的具體資料與探索的問題和指導的談話，顯示興趣。
This time we’ll learn several more advanced questioning techniques, including direct questions, to get information from someone who is being uncommunicative, reflective questions, to guide the conversation, and hypothetical questions, to suggest possible action.這個時候，我們將學習數更先進的技術提出質疑，包括直接的問題，獲取信息，從有人誰是被uncommunicative ，反光問題，引導談話，並假設性問題，提出可能採取的行動。 Together these techniques form a series that can be used to drill down to the information you need.連同這些技術形成系列，可用於深入到您所需要的信息。
Listening Quiz: 聽力測驗： BEP 65 ADV - Advanced Questioning Techniques (Part 2) bep 65副-先進的問話技術（第2部分）
BEP 64 ADV (Transcript & Exercises) - Questioning Techniques (Part 1) bep 64副（全文＆演習） -問話技巧（第一部分）
Questions are an important part of almost every conversation.問題是一個很重要的一部分，幾乎每一個的談話。 So being able to ask good questions is critical to communication.因此，能夠提出好的問題，關鍵在於溝通。 How can we make our questioning more effective and efficient?如何才能使我們的質疑更有效和更高效？ In this two-part Business English Podcast series we’ll be looking at some answers.在這兩個部分的商務英語播客系列，我們將看一些答案。
The communication skills we’ll be learning can be used in any situation, but we’ll be focusing in on an area where questioning techniques are particularly important: needs analysis.溝通技巧，我們將學習，可用於在任何情況下，但我們會集中在對的地方問話技巧是特別重要的：需求分析。 This refers to analyzing the needs of a customer as part of the sales process.這是指分析的需要，客戶的一部分，銷售過程。 We’ll study a series of questioning techniques that can be used to “drill down to” – that is, get to or uncover – the information you want.我們將研究一系列問話技巧，可以用來“深入到” -這是，去或發現-您想要的信息。
Listening Quiz: 聽力測驗： BEP 64 ADV - Advanced Questioning Techniques (Part 1) bep 64副-先進的問話技巧（第一部分）
1) What does Brad think of the Stratos’ facility? 1 ）什麼是布萊德認為該stratos '設施？
2) How long has Stratos been located in its current location? 2 ）有多久stratos一直設在當前位置？
3) How long has Stratos been located in its current location? 3 ）有多久stratos一直設在當前位置？
BEP 24 - Teleconferencing: Using Diplomatic Language bep 24 -電話：使用外交辭令
In this Business English Podcast we’re going to listen to a teleconference between the head office management of a US guitar manufacturer and the manager of their new Latin American plant.在這商務英語播客，我們要去聽電視電話之間的總辦事處的管理，美國吉他製造商和經理他們的新拉丁美洲的植物。
Key language structures explained are: diplomatic language and using probing questions.關鍵的語言結構解釋是：外交語言的使用和探索的問題。 We also introduce some useful English phrases for starting a teleconference meeting, interrupting and clarifying.我們還引進了一些有用的英語短語為出發電視電話會議，中斷和澄清。
Transcript & Study Notes. 全文＆學習筆記。
