In the second part of our new ESL podcast series on business vocabulary, we continue with the topic of human resources (HR) by looking at useful language and collocations to describe the role and responsibilities of a training manager.

In this fast-changing global world, everything is moving. To make a successful business, it’s not enough just to follow yesterday’s trend. Companies and people need to constantly acquire new skills to succeed in tomorrow’s marketplace. This means driving new training initiatives to enhance performance. However, not all training is equally successful. To ensure training effectiveness, it’s important to track results and to have standard criteria for measuring outcomes.

In this podcast, we’ll listen to Andrea, a training manager, describing her job and responsibilities.

Listening Questions:

1) What kind of training programs does Andrea run?

As Andrea says, they “run the full gamut,” that is, span the full range from quality control and work measurement to manufacturing methods and development of supervisors.

2) Does Andrea work with vendors? What for?

Yes, she does. Andrea says she evaluates and recommends outside vendors to supply training programs.

3) What do the five letters in SMART stand for?

The five letters in SMART stand for the following five criteria for designing an effective training: specific, measurable, attainable, realistic and timely.

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