Management
BEP 95 ADV - Communication: Resolving Conflict (Part 2)
This is the second in a two-part Business English Podcast lesson on resolving conflict, in which we’ve been focusing on solving everyday disagreements in the office. Ben, a new training specialist at a manufacturing company, feels that he is doing an unfair share (that is, too much) of the work in his department. Gerry, Ben’s manager, talks with him to solve the problem.
In the first episode, we studied how Gerry opened the discussion in an informal, non-threatening way, and we looked at how he listened actively to Ben to win his trust.
In this episode, we’ll pay attention to how Gerry and Ben work together to come up with a solution. In particular, we’ll focus on how they state common goals, raise concerns, and agree action.
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(1 votes, average: 5 out of 5)
Loading ...BEP 94 ADV - Communication: Resolving Conflict (Part 1)
People do not always get along, so dealing with conflict is part of any job. And as often as not, work disagreements get resolved as much as in informal discussions in the hallway, as they do in the conference room. So, in this two-part series on resolving conflict, we’ll be studying useful language for discussing and resolving disagreements.
We will be focusing not on major conflicts between companies or inside organizations, but rather on the everyday sort of disagreements that all of us have to deal with to be successful in our work.
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(7 votes, average: 4.57 out of 5) Loading ...Business Vocabulary BVP 01 - Human Resources: HR Manager
Today we’re kicking off a new series of business vocabulary podcasts based on people talking about their jobs. In these episodes, we’ll learn vocabulary and language that are useful across a wide range of different professions and industries.
In this podcast we’ll hear an HR manager, Greg, describe his work and responsibilities. Afterwards, we’ll study some key vocabulary. In particular we’ll be focusing on how words are collocated, or used together. Then we’ll practice what we’ve learned.
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(10 votes, average: 4.4 out of 5) Loading ...BEP 76 ADV - Performance Appraisals: Setting Goals (Part 2)
This is the second in a two-part Business English Pod series on performance appraisals. In the first lesson, we covered giving feedback. In this podcast, we will discuss setting goals.
The American poet Carl Sandberg once said, “Nothing happens unless first we dream.” To this we can add the words of time management expert Diana Scharf Hunt: “Goals are dreams with deadlines.”
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(9 votes, average: 4.78 out of 5) Loading ...BEP 75 ADV - Performance Appraisals: Giving Feedback (Part 1)
Performance appraisals - sometimes called job performance evaluations or reviews - are a powerful way to develop staff’s potential. These skills are important not just for HR (Human Resources) professionals, but for any manager or supervisor who has responsibilities over other staff.
For appraisals to succeed, however, it’s important that they are conducted in a structured way. In addition, it’s important that skill and diplomacy are used to handle the two main tasks of the appraisal - giving effective feedback and setting goals.
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(8 votes, average: 4.75 out of 5) Loading ...VideoVocab 03 (Transcript): Marketing
This is the transcript for Video Vocab 003 - Marketing 1, which introduces 10 commonly used English vocabulary related to the marketing:
Marketing, Advertising, Brand, Launch, Consumer, Market research, Brand Identity, Public Relations or PR, Position and Campaign.
(3 votes, average: 4.67 out of 5) Loading ...
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