BEP 94 ADV - Communication: Resolving Conflict (Part 1) bep 94副-沟通：解决冲突（第1部分）
People do not always get along, so dealing with conflict is part of any job.人们并不总是相处，因此，处理冲突的一部分，任何工作。 And as often as not, work disagreements get resolved as much as in informal discussions in the hallway, as they do in the conference room.和经常没有，工作的分歧得到解决多在非正式讨论在走廊里，因为他们这样做在会议室。 So, in this two-part series on resolving conflict, we’ll be studying useful language for discussing and resolving disagreements.因此，在这两个部分的一系列关于解决冲突，我们将学习有用的语言，讨论和解决分歧。
We will be focusing not on major conflicts between companies or inside organizations, but rather on the everyday sort of disagreements that all of us have to deal with to be successful in our work.我们将重点就没有重大冲突的公司之间或内部的组织，而是对日常排序的分歧，我们都必须处理的要取得成功，在我们的工作。
In the listening, Elegant is a company that designs and manufactures bathroom fixtures – sinks, toilets, and so on.在听，优雅的是一家设计和制造浴室设备-水槽，厕所，等等。 Ben has recently joined Elegant as a training specialist.本最近加入了优雅的作为训练专家。 When he started, he was promised that Elegant would hire someone to help him with his work-load, but instead he is still doing almost everything by himself.当他开始，他承诺，优雅，将雇用有人帮助他，与他的工作负荷，而是他仍然这样做，几乎一切由他本人。 He was also promised the opportunity to do some course design, but instead his manager, Gerry, insists on closely supervising all of Ben’s work.他还承诺，有机会做一些课程设计，而是他的经理，格里，坚持密切监督所有本的工作。 Ben feels like he is working harder than anyone else in the office: He is always the last one to leave the department in the evening.本感觉就像是他工作努力，比任何人都在办公室里：他总是最后一个离开该部在傍晚。 But he doesn’t feel that his hard work is getting recognized.但他不认为他的辛勤工作是获得公认的。
As you listen, pay attention to the language that Gerry and Ben use to deal with this disagreement.正如你听，要注意语言格里和Ben使用来处理这个分歧。
1. 1 。 Gerry says he wants to “sit down informally and thrash things out a little.”格里说，他要“坐下来，进行非正式和敲击东西一点” 。
2. 2 。 What do you think this means?您怎么看这个意思？ A strain is something that is tiring and, perhaps, irritating.应变是一件是累，也许令人厌烦。
3. 3 。 What does Gerry say is “getting to be kind of a strain?” What solution does Gerry propose?什么格里说是“越来越被种应变？ ”有什么解决办法是否格里建议？
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